If you’re looking for a career that offers interesting challenges every day and helps people restore what’s most important to them, consider becoming a claims associate at Nationwide.
We want people with interpersonal skills who take pride in delivering exceptional customer service over the phone, by mail and face to face. Compassion is a must – you’ll be helping people who’ve been through stressful situations, such as a car accident or a powerful storm.
Following a major disaster, members of our claims team travel to the affected area to help people on-site. From handing out bottled water to assessing storm damage, Nationwide associates pitch in where we’re needed so our customers can begin rebuilding their lives. We also have regional support centers in Denver, Colo.; Des Moines, Iowa; Gainesville, Fla.; Raleigh, N.C., Harrisburg, Pa.; Columbus, Ohio; and Richmond, Va.
Our claims associates are making a difference by being available for our customers whenever they need us. From his first day on the job, Dan Douglas has felt a part of the team and is proud of our quality claims service.
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Explore claims career positions at Nationwide
Nationwide’s claims associates process all claims submitted by our policyholders for personal and commercial lines of insurance. Your interests and background can play a part in your ability to work in claims. If you’re passionate about cars, you may be a good fit for auto claims. If you like to tinker around the house, consider property claims.
Our claims services team reports and settles insurance claims. We investigate the loss, evaluate the damage and assign an estimated value. Claims associates often specialize in a particular area for personal or business insurance, protecting autos, property and people. Specialty insurance includes motorcycles, boats, RVs and ATVs.
Claims field operations
Nationwide’s claims field associates work in a variety of disciplines, including quick response/immediate settlement, property, casualty, material damage, commercial, workers compensation, farm owners and specialty.
Technical claims associates provide behind-the-scenes support and investigate the unique demands of complex claim situations.
Develop your claims career at Nationwide
As a claims professional for Nationwide, you’ll work directly with almost every department, allowing you to build relationships throughout the company as you advance your career.
Nationwide offers many opportunities for employees in our claims area. You’ll have a chance to take claims over the phone, become an adjuster and potentially move into a leadership position.