Accounts Payable

Accounts Payable Mission Statement
To be a reliable and responsive business partner focused on providing world class Accounts Payable services in a professional manner

The Procure-to-Pay Accounts Payable department is part of the Finance Shared Services Center (FSSC). This centralized processing allows for the entire Procure-to-Pay process to occur at one location. From initial product sourcing through payment of your invoices, everything is done by professional associates working in close proximity. In those rare circumstances when a problem does occur, it can be quickly and easily resolved.

Accounts Payable consists of four functional areas

• Purchase order (PO) processing
• Non-purchase order processing
• Electronic processing via Electronic Data Interchange (EDI and P-Card)
• Verification/Audits

Currently, we process more than 3,700 invoices per day, with 85 percent handled electronically through EDI, P-card and other EIPP technologies. If you'd like to discuss the processing of your invoices through one of these electronic means, contact us today.

For help with invoice payment status or electronic invoicing options contact Customer Support Services of Finance Shared Service Center:

• By phone at (614) 277-3772 (toll free 1-866-780-3772)
• By e-mail to fssccss@nationwide.com

Hours of operation are 7:30 a.m. to 7:30 p.m., Monday through Friday. Be sure to include:

• The vendor name
• Invoice number
• Invoice amount
• Purchase order number, if applicable

Our Accounts Payable department consists of 30+ associates with many years of payables experience. Many hold specialized designations in this field – Accredited Payables Specialist (APS) or Accredited Payables Manager (APM). Still, we're always working to improve and welcome your feedback. Bottom line – we want to be the best. We're confident your experience with us will be a positive one.