eDelivery of Account Statements
What do you do with the account statements and other printed notices you receive every month? You look at them − then what: stuff them into an overfilled file cabinet, toss them into your sock drawer or shred them?
If you have a Nationwide® annuity or life insurance policy, you don't have to receive printed notices from us. Just change your delivery preference from postal mail to e-mail. We'll start sending an e-mail when your account statements and important new regulatory documents are available online. We'll also send an e-mail confirmation of transactions. You can view them securely online − and even print them if you aren't ready to go totally paperless.
Sounds good, doesn't it? Here's what you need to do to get started − you can always switch back to paper if you change your mind:
- Log in to your account
- Click manage profile
- Click mailing preferences
- Change document mailing preferences to e-mail and enter your address
Frequently Asked Questions
What will change once I enroll in eDelivery?
How does less paper clutter sound? Viewing your account statements and
other important information online will reduce paper clutter, simplify
your investment record keeping and allow you to see your statements right
away − no more watching the mailbox!
You'll continue to access your deferred annuity and life insurance
account information online anytime and anywhere you want.
Can I sign up for eDelivery for my group retirement account − 401(k)
/ 403(b) or immediate annuity?
At this time, eDelivery is only available for deferred annuity and life
insurance accounts.
Is there a charge for eDelivery?
No, it's absolutely free.
Can I sign up for eDelivery later?
Yes, you can change your preference anytime. Just follow these
steps:
- Go to nationwide.com and log on to your account
- Click manage profile
- Click mailing preferences
-
Change document mailing preferences to e-mail and
enter your e-mail address
Can I cancel eDelivery and go back to paper?
Yes. You can always switch back to paper statements if you change your
mind. Just follow these steps:
- Go to nationwide.com and log on to your account
- Click manage profile
- Click mailing preferences
-
Change document mailing preferences to U.S. mail and
enter your address
Do I need any special software to access my documents
online?
You'll need Adobe Acrobat Reader to view files in PDF format. You may
already have the software on your computer. If not, you can download a
free copy at the Adobe
website.
Will I be able to print copies of my documents if
necessary?
Yes. You can use Adobe Acrobat Reader to view, save or print documents
if you choose.
Will my information be secure and confidential?
We use a Secure Sockets Layer (SSL). This keeps all information
confidential when it's sent between our website and your computer. For
more information, please review our Privacy Statement at the top right
corner of any web page.
What other account activities can I do online?
Depending on the type of account you have, you may be able to view:
- Account balance
- Fund allocation
- Transaction history
- Contract-specific fund performance
- Unit values
- Educational tools and materials
You may also be able to complete online fund exchanges, change allocations for future contributions and, in the case of some 401(k) clients, change your deferral rates.





