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Auto Insurance Claims Process

There are three steps to the claims process for auto accidents:

1. You’re in an accident or suffer a loss of property

2. You contact us by one of these methods to report a claim:

3. All auto accident claims are individually handled by an auto insurance claims professional, who can:

  • Contact you to verify data on the claim
  • Answer any questions you may have
  • Confirm your coverage
  • Obtain auto accident claims documents and initiate any necessary investigation of the claim
  • Establish the amount of auto insurance claims damages to be paid
  • Authorize payments according to policy conditions

Report a Claim

Web users can file an auto claim online. For even quicker service, log in to Account Access.

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