Auto Insurance Claims
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Steps to File and Report an Auto Insurance Claim

We've been helping our members with claims since 1926. With all that practice, we can get you back to normal quickly and fairly.

We take care of members by making sure they’re prepared.

Here's what to do in case of an accident:

1. If there are injuries, please call 9-1-1 for assistance.

2. Notify police immediately.

3. Please collect the following:

4. If your vehicle is not drivable, remove and take all personal items with you, such as personal information, valuables and clothing.

5. Call Nationwide claims service from the scene of the accident 24/7.

Print a copy of these steps and keep them in your vehicle's glove box in case you're in an accident.

Report your claim one of these 5 ways:

Rental car reimbursement

If your car can’t be driven because of an at-fault accident or comprehensive claim, get help paying for your rental car or other transportation. Call 1-800-421-3535.

Rental car service

Nationwide Insurance works with Enterprise Rent-A-Car® to provide you with prompt and efficient replacement-car service. If you have a covered auto claim, call 1-800-272-1227 to reserve a rental car.

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