Veterinarians keep the animals they care for happy and healthy, but there could be a risk of injury to patients and their owners if the property isn't treated with the same attention to detail.
Keeping customers safe from accidents is critical for building and upholding a veterinarian's reputation. Nationwide Insurance combines simple safety tips with online training courses for a complete safety and loss prevention package. Our goal is to help veterinary practice owners keep customers happy, increase profits, and in some cases, reduce risk and insurance premium.
Veterinary office safety tips
To uphold a safe workplace for employees and customers at minimal or no cost:
- Maintain your building's interior and exterior. Keep parking lots and sidewalks in good condition. Provide dusk-to-dawn lighting for the exterior of the building and parking lot. Protect utilities, such as gas meters and transformers, with physical barriers.
- For the waiting room and corridor, make one-way entrances and exits to avoid startling pets and clearly post animal-control rules. Inspect retail displays to make sure they are secured and won’t topple over. In some cases, separating animals, such as cats and dogs, in the waiting area can keep animals and people out of harm's way.
- Keep walkways free and clear. Make sure areas where customers walk are in good physical condition and are clear of equipment. Keep exterior walking surfaces clear of ice, snow and debris.
- Inspect your equipment. In addition to regularly inspecting fire, burglary, sprinkler and alarms systems, it is also a good idea to have your shop’s wiring, heating, air conditioning equipment and refrigeration units checked regularly.
- Train your employees. Make sure employees have been trained in storage and dispensing practices for aerosols, combustibles, flammable liquids and cleaning supplies, and can properly use fire extinguishers. Consider providing first aid training.
- Develop a business interruption plan. Include inventory, building, equipment and record replacement in your plan in the event of a total loss of the facility.