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Contact Nationwide Bank®
We offer many ways for you to access your account information and get your questions answered.
Online banking
It's free. It's easy. And it's 24/7 convenient. And when you open an account online, you're automatically enrolled. To access your account online, all you need is a username and password.
Already an online banking customer? Log in
Don't have online access? Sign up
You can also use our secure message center 24/7 through your online Nationwide Bank account. Your questions will be answered quickly, plus you'll have a record to save for future reference.
Check out all the features available with Nationwide Bank's online banking.
Call customer service
| Deposits: (money market, CD, checking, savings) |
8 a.m. - 8 p.m. ET Weekdays | 1-877-422-6569 |
| Loans: (auto, boat, motorcycle, rv, home equity loans) | 6 a.m. - Midnight ET Daily | 1-866-444-4040 |
| Home Equity Lines of Credit: | ||
| Sales | 6 a.m. - Midnight ET Daily | 1-866-444-4040 |
| Service for existing customers | 6 a.m. - Midnight ET Daily | 1-866-757-2720 |
| Credit Cards: | ||
| Sales | Anytime | 1-866-439-3206 |
| Service for existing customers | Anytime | 1-866-757-2720 |
| Mortgages: | ||
| Sales |
8 a.m. - 8 p.m. ET Weekdays | 1-877-636-0598 |
| Service for existing customers |
8 a.m. - 5:30 p.m. ET Weekdays | 1-800-243-0924 |
To report any suspicious activity or fraud occurring on your Nationwide Bank accounts, contact us immediately at 1-877-I Bank NW (1-877-422-6569).
Bank by ATM
Nationwide Bank has more than 70,000 surcharge-free ATMs. Check out our ATM locator to find one near you.
Bank by phone
To access your account over the phone, use our 24-hour automated phone service. Call 1-877-I Bank NW (1-877-422-6569) to:
- Check account balances
- Review recent transactions
- Search transaction history
- See if a check has cleared
- Transfer funds between Nationwide Bank accounts
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Learn how much interest has been paid to your accounts
Visit a branch
Nationwide associates, agents and retirees can visit one of our two branches during business hours.
Downtown
One Nationwide Plaza
Columbus, Ohio 43215
Mon - Tues: 7:30 a.m. - 4 p.m.
Wed: 9:00 a.m. - 4 p.m.
Thurs - Fri: 7:30 a.m. - 4 p.m.
Dublin
5100 Rings Road
Dublin, Ohio 43017
Mon - Tues: 8:00 a.m. - 4 p.m.
Wed: 9:00 a.m. - 4 p.m.
Thurs - Fri: 8:00 a.m. - 4 p.m.
Send us a letter
To contact us by postal mail, send your correspondence to:
Nationwide Bank
P.O. Box 182049
Columbus, OH 43218-2049
