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NFW-3460AO. NFW-3462AO, NFW-3461AO
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Annuities
Sales 8 a.m. – 8 p.m. ET weekdays 1-877-245-0761
Service 8 a.m. – 8 p.m. ET weekdays 1-800-848-6331
Claims 8 a.m. – 8 p.m. ET weekdays 1-800-848-6331
Income products 8 a.m. – 8 p.m. ET weekdays 1-800-452-7126
Advisors 8 a.m. – 8 p.m. ET weekdays 1-800-321-6064
TDD/TYY Sales & Service for Hearing Impaired 8 a.m. – 8 p.m. ET weekdays 1-800-238-3035
Life Insurance
Service 8 a.m. – 8 p.m. ET weekdays 1-800-848-6331
Claims 8 a.m. – 8 p.m. ET weekdays 1-800-848-6331
Advisors 8 a.m. – 8 p.m. ET weekdays 1-800-321-6064
TDD/TYY Sales & Service for Hearing Impaired 8 a.m. – 8 p.m. ET weekdays 1-800-238-3035
Mutual Funds
Sales 9 a.m. – 6 p.m. ET weekdays 1-877-877-5083
Service 9 a.m. – 8 p.m. ET weekdays 1-800-848-0920
Retirement Plans
Employees
401(k)/403(b) 8 a.m. – 8 p.m. ET weekdays 1-888-867-5175
457 8 a.m. – 11 p.m. ET weekdays 1-877-677-3678
Employers
401(k)/403(b) 8 a.m. – 8 p.m. ET Monday – Thursday
8 a.m. – 6 p.m. ET Friday 
 1-800-548-6436
457 8 a.m. – 7 p.m. ET weekdays 1-877-496-1630
Advisors 401(k)/403(b)
Assistance 8:00 a.m. – 8 p.m. ET Monday –Thursday
8:00 a.m. – 6 p.m. ET Friday
1-800-626-3112
Plan Administrators 401(k)/403(b)
Assistance 8:00 a.m. – 8 p.m. ET Monday – Thursday
8:00 a.m. – 6 p.m. ET Friday
1-800-548-6436