Frequently Asked Questions (FAQs)

-Sign in to Account Access
-Click the View/Pay Bill link
-Select your policy
-From the menu, select Current Statement

*You can review your billing statements for the past 90 days if it's on a billing account. If your policy is not on a billing account, you can view your statements for the past 13 months.

If you forget your password, you can retrieve it from the nationwide.com or Account Access homepages.

On nationwide.com, select your account from the My Account box, and then click on "password" in "Forget your username and/or password?"

 Some of the rating factors that influence your premium include:

• age or driving experience
• how your vehicle is used
  
• driving history
  
• claims history
  
• make and model of your vehicle(s)
  
• geographic location

 Please call us at 1-888-867-5175. A number of factors determine whether you can take a withdrawal. We'll help you make that determination and help with the paper work if your account is eligible. Keeping your account secure is one of our top priorities, so we can't process this type of request through e-mail. In addition, we won't ever ask for or provide contract information via e-mail.

• Select I forgot my password on the right side of the home page
• Select your account from the drop down box and click Go.
• Enter your User name and follow the instructions on screen

You can also call us at 1-888-867-5175 to have your password reset. Keeping your account secure is one of our top priorities, so we can't process this type of request through e-mail. In addition, we won't ever ask for or provide contract information via e-mail.