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GrouProtectorSM Policy FAQ's
How soon can I bind coverage?
Coverage can be bound for group policies as soon as one day after receiving a completed policy application and due premium. Coverage cannot be bound the same date as paid or prior to the payment date. All applications must be signed and dated the day payment is provided. The policy effective date on the application must be at least one day after the date of signature.
What are the payment options?
Payment must accompany all policy applications. Payment options include:
- Check (plan sponsor or agency check)
- Electronic transfer via ACH form*
- Credit card (VISA or MasterCard)*
Policy applications can be processed more quickly using the ACH or
credit card options. If one of these options is chosen, do not mail the
original application.
Otherwise, mail the application with check payment and the policy will be issued in the order it is received. The effective date of the policy will be honored with the acceptance of the risk and the payment of policy premium.
*Please contact our agency support line for assistance with ACH or credit card payments.
When will I receive the policy?
All policies, claim forms and certificates (if required by state law) are mailed to the agent or plan sponsor the day after they are issued.
What can I expect for policy renewals?
Short-term policies do not renew automatically. Nationwide Specialty
Insurance will send the appointed agent or plan sponsor an offer to
rewrite coverage 60 days in advance of the anniversary date of the last
policy. If the coverage is rewritten, a new policy number and contract
will be issued.
The plan sponsor's canceled check or proof of payment will serve as verification of a renewing policy. Confirmation of the renewal will also be specified by an appointed agent's commission statement.
Contact Us
General Inquiries
1-800-525-8669
Monday - Friday
8 a.m. - 5 p.m. ET
Send
us an email
Username and Password Help
1-855-716-3520
(Option 1)
Monday - Friday
8 a.m. - 4:30 p.m. ET
Send us an
email
Not Contracted Yet?
Non-contracted agents interested in selling Nationwide Specialty Health
coverage may contact a licensing technician for appointment* paperwork
prior to submitting new business.
Call:
1-888-674-0385 (Option 2)
*Appointment is not guaranteed.
Quote, Bind & Issue!
Log on with your user ID and password to run a GrouProtector quote.






