Sometimes a family member or friend has a life insurance policy or annuity contract that their beneficiaries may not know about.
A lost policy includes a life insurance policy or annuity contract where benefits are to be paid upon the death of the insured, but the named beneficiary may be unaware that it exists.
If you're unsure whether or not a policy or contract exists with Nationwide, you can initiate a search for a lost policy by completing our online form.
We'll help connect the rightful policy owners and beneficiaries with lost life insurance policies or annuity contracts.
Start a claim online or on the phone
We make it easy for you to initiate the claims process.
- Start your claim online
- Or call us at 1-800-848-6331, 8 a.m. - 8 p.m. ET
Please note that federal and state privacy laws may limit whom an insurance company can provide information to about a life insurance policy or an annuity contract. Unless you are a beneficiary or an authorized representative, such as an executor of the decedent's estate, you may not be contacted about the life insurance policy or annuity contract related to your request. If your request results in a match, Nationwide will work directly with the named beneficiaries to process the claim.