Mobile Banking FAQs

Get the Answers to Your Nationwide Bank® Mobile Banking Questions

MOBILE BANKING BASICS

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What is Mobile Banking?

Can I search for specific checks with Mobile Banking?

What if I change mobile service providers?

What if my mobile device is lost or stolen?

ENROLLMENT FAQS

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How do I sign up for Mobile Banking?

I cancelled Mobile Banking, but I want it back again. Why am I getting an error message?

Is Mobile Banking available for iPod touch?

Is Mobile Banking available for iPad?

Can I use Mobile Banking with my company Blackberry?

eDEPOSIT FAQS

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What is eDeposit?

How will I know if Nationwide Bank received my deposit?

How will I know when Nationwide Bank processes my deposit?

When will my deposit post to my account?

What if the check image I photographed is bad?

Do I destroy my check after I photographed the deposit?

What if I submit the same deposit twice in error?

MOBILE BILL PAY FAQS

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What is Mobile Bill Pay?

Where do I enroll for Mobile Bill Pay?

How do I pay a bill?

How are payments made?

How do I deactivate a payee?

How do I cancel a payment on my mobile device?

How may I see previous bill payments on my mobile device?

How do I handle a dispute with a payee?

SMS FAQS

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What are the text message commands I can use?