Nationwide Named a Most Trusted Company for Protecting Customer Privacy
Ponemon Institute, TRUSTe study ranks Nationwide for fourth time
Sept. 18, 2009
Liz Christopher (614) 249-7705
Columbus, Ohio —Nationwide Mutual Insurance Company has been named one of the 2009 Most Trusted Companies for Privacy by the Ponemon Institute, an information security research company, and TRUSTe, the most widely recognized privacy trustmark company on the Web.
Nationwide ranked seventh on the Top 10 list of major consumer brands, as well as being named the top company in the insurance industry. This is the fourth time in six years that Nationwide has been named to the Top 10 list.
“Being named a Most Trusted Company is a great honor for Nationwide,” said Kirk Herath, Chief Privacy Officer at Nationwide. “We pride ourselves in being a company that takes great strides to protect our customers’ personal data and information each and every day.”
The Ponemon Institute and TRUSTe annually conducts a two-stage survey to gauge the privacy policies and practices of leading consumer brands. Companies were rated as “most trusted” in an unaided survey of 6,486 adult-aged U.S. consumers. Then, an expert review panel at the Ponemon Institute judged the companies based on rigorous criteria, including the clarity and readability of privacy statements, notice, access to account information, cookie management, in- and out-of-network data sharing practices, as well as the availability of customer service staff.
Nationwide, based in Columbus, Ohio, is one of the largest and strongest diversified insurance and financial services organizations in the U.S. and is rated A+ by A.M. Best. The company provides a full range of personalized insurance and financial services, including auto insurance, motorcycle, boat, homeowners, life insurance, farm, commercial insurance, administrative services, annuities, mortgages, mutual funds, pensions, long-term savings plans and health and productivity services. For more information, visit www.nationwide.com.
Nationwide, the Nationwide Framemark and On Your Side are federally registered service marks of Nationwide Mutual Insurance Company.