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Annuity death benefit and life insurance claims

File a life or annuity claim
Or call 1-800-848-6331

Life and annuity claims

Dealing with the death of a loved one is never easy. At Nationwide®, we’ll do everything we can to make the claims process less stressful for you. Our claims checklist is designed to help you gather the information you’ll need to make the process a smooth one

Download our beneficiary claims checklist
Don’t know your policy or contract number?
Learn more about searching for a lost policy or search for a lost policy online now.

What information do you need for a death benefit claim?

In addition to a completed claim, we also may request other documents, such as a copy of the death certificate. The death certificate is the standard form of documentation for a life insurance or annuity claim, and it’s issued by an authorized government agency, such as a county health department or local vital statistics office. The funeral home director may be able to help get you a copy.

Wondering how long it takes to hear from us once you file a claim?

You can expect to hear from a Nationwide claims representative within 3 business days.
Have any questions?
Call 1-800-848-6331 or talk to your financial professional.