Claims Pay a bill
Log in
Popular topicsPersonal insuranceBusiness insuranceInvestments

Log in to your account.

Click on the appropriate policy or contract.

Click "Document Center" in the left-hand navigation.

Under "All documents", click "Tax documents" then select the year in the drop down and click on the PDF link to access the tax form.

Log in

Coverage changes

You can log in to your account or contact your agent to make changes to your insurance. Your agent's information can be found on your policy declaration page, ID card and billing statement.

Log inFind an agent

Auto claims

File or check on your auto claim.

Broken windshield? File a glass claim.

File a claimTrack a claim

On Your Side Auto Repair Network®

Search our network for shops that are pre-screened and pre-qualified for the highest level of service.

Find a repair shop

Roadside Assistance

Call 1-800-421-3535 or get help online 

Harleysville: 1-855-399-5608 

Private Client: 1-866-653-6602

For towing & labor reimbursement: Email your name, phone number, home address, vehicle year, make & model, policy number and receipt(s) to tow@nationwide.com.

Request Roadside Assistance

Insurance ID cards

Do a quick search by phone or policy number to view or print your ID card. Use the mobile app to access your ID card.

View ID cardDownload app

Account management

Log in to manage your profile and preferences.

Log in

Policy cancellation

You'll need to contact your agent to cancel your insurance. We're unable to cancel via email or online. Your agent's information can be found on your policy declaration page, ID card and billing statement.

Find an agent

Payments

Pay without logging in, use the mobile app or contact your agent. Your agent's information can be found on your policy declaration page, ID card and billing statement.

Pay nowDownload app

Discount

Check your SmartRide or SmartMiles discount.

SmartRideSmartMiles

Claims

We offer several ways to file a claim:

  • Call 1-800-228-6700 or contact your Nationwide commercial insurance agent​
  • Log in to your account
  • Fax completed claim forms to 1-800-842-1482 or email them to newclaim@nationwide.com

Log inGet claim forms

Username or password

Provide your last name, date of birth and ZIP code to reset your credentials.

Reset login


Name change

Call us for help with changing your name.

Call us

Online access

Register for online account access to benefit from 24/7 access to your account and much more.

Register for online account

Account access

Unable to log in? Reset your username or password or call us for assistance.

Reset account log inCall us

Address change

You can log in to update contact preferences for most policies and accounts, or call us for help.

Log inCall us

Beneficiaries

You can log in to your account to update or add beneficiary information.

Log in

Need roadside assistance?
Get help online
Have feedback or a complaint? Let us know the issue and we’ll get back to you within 48 hours.