March 06, 2012
Nationwide Retirement Solutions Redesigns Website
New site delivers a faster, easier web experience for plan sponsors and participants
Columbus, Ohio - Nationwide Retirement Solutions announced today that it has redesigned and enhanced its website to better serve public sector plan sponsors and participants, and make planning for retirement easier.
“We strive to deliver a truly exceptional customer experience to our plan sponsors and participants through our comprehensive service model, and the web is a key component of that,” said Anne Arvia, president of Nationwide Retirement Solutions. "We’ve reworked every page of the website and the content to ensure we’re providing our clients with the information they need.”
The newly redesigned and updated site is a result of extensive research and testing with both plan sponsors and participants. From that research Nationwide identified what plan participants value most with their web experience: that they want to be able to quickly determine if they are on track for retirement, what they can do to help improve their situation and the flexibility to engage with the site based on their personal preference. Plan sponsors, on the other hand, are looking for ways to help their employees prepare for retirement, to understand how their plan is performing and a way to easily report plan performance to key stakeholders.
Enhancements to the participant site include:
- Simplified and more visual account information
- Updated educational materials in a new Learning Center
- Integrated online enrollment and online account setup
- Easy offline access to a Nationwide Retirement Solutions retirement specialist
The new plan sponsor site:
- Delivers news and content targeted to employers
- Includes regulatory and industry updates
- Provides news about plan enhancements
“Our research-based approach gives us confidence that we’re delivering a user-centric site that’s more intuitive, easier to navigate, and packed with helpful tools and information presented in a clear, concise manner,” added Arvia. “Our goal is to help our plan sponsor clients complete many of their day-to-day tasks more efficiently, and to help simplify retirement planning for our participants.”
The sites also include the Nationwide On Your Side Interactive Retirement PlannerSM. The Planner was launched in 2010 and can help users set retirement goals, track progress, and find suggestions to improve their unique retirement outlook — all in about 10 minutes.
For more information about the new website for public-sector retirement plans, plan sponsors should visit www.nrsforu.com or contact a Nationwide representative at 877-496-1630.
Nationwide Mutual Insurance Company, based in Columbus, Ohio, is one of the largest and strongest diversified insurance and financial services organizations in the U.S. and is rated A+ by both A.M. Best and Standard & Poor’s. The company provides customers a full range of insurance and financial services, including auto insurance, motorcycle, boat, homeowners, pet, life insurance, farm, commercial insurance, annuities, mortgages, mutual funds, public and private sector retirement plans, long-term savings plans and specialty health services. For more information, visit www.nationwide.com.