Syed Rizvi, Vice President
Syed Rizvi (Rizvi) is Vice President/Chief Specialty Insurance Officer for Nationwide, responsible for Nationwide's Specialty Insurance portfolio, including Nationwide Employee Benefits. Rizvi joined Nationwide in 2007 as Vice President, Enterprise Performance Management and Analysis (EPM&A) reporting to the Chief Financial Officer. Prior to joining Nationwide in 2007, Rizvi was Vice President of Finance for Victoria's Secret at Limited Brands and was an Associate Principal at McKinsey & Company. Rizvi holds a Master of Business Administration from the University of Chicago Booth School of Business and a master's degree in engineering from State University of New York at Buffalo.
Lia Easler, Associate Vice President
Lia Easler leads strategy development, sales, and operations for Nationwide Employee Benefits, with an emphasis on expanding the distribution model, streamlining operations and implementing new technologies. Lia began her career with Nationwide in 2006, and has held a variety of leadership roles in marketing and member solutions. Prior to joining the company, Lia was vice president of customer satisfaction at Bank of America. Lia graduated from Case Western Reserve University with a Bachelor of Arts degree in English. She also has expertise in organizational change management (Nationwide), Six Sigma (University of Akron) and executive leadership (Case Western Reserve University).
Sue Reinhard, Director of Underwriting and Operations
Susan (Sue) Reinhard assumed a leadership role with Nationwide Employee Benefits in January 2013 after the acquisition of the Harleysville Insurance Companies. Her career with Harleysville Life Insurance Company spanned more than 25 years where she held positions in operations, sales, business development and underwriting. She holds industry designations of Certified Employee Benefits Specialist, Group Benefits Associate and Retirement Plans Associate – employee benefit programs sponsored by the International Foundation of Employee Benefits.
Ed Malone, Director of Sales
Ed Malone leads the national sales team for Nationwide Employee Benefits. Ed’s career with Nationwide, spanning more than 20 years, includes positions in sales leadership, customer service, case management and plan administration. In addition to his state insurance licensing, he holds FINRA Series 6, 26, and 63 licenses and also maintains the Registered Investment Advisor (Series 65) license. Ed is a Certified Retirement Counselor and is a graduate of The Ohio State University.
Shaun Hochradel, Director of Process Management
Shaun Hochradel leads customer experience initiatives for Nationwide Employee Benefits, including process and systems development. Shaun joined Nationwide in 2000 and has held various roles in finance and customer service. He holds a Master of Business Administration from Mississippi State University and a Bachelor of Science in Business Administration from Ohio University.
Lisa K. Baker, Director of Marketing
Lisa Baker leads the marketing and branding for Nationwide Employee Benefits and Specialty Programs. Lisa has more than 20 years of experience in the insurance and employee benefits industry. She holds a Master of Business Administration from Capital University and a Bachelor of Science in Business Administration from The University of Akron.