Confidence that the claims process will be easy and convenient
- Customers can track their auto claim status from start to finish online
- Your customers can work with us in person or via phone calls, texts or streaming video
- Nationwide can collaborate with customers to inspect damage remotely
- Customers can text adjusters at their convenience
- Customers filing an auto claim receive helpful information to facilitate getting them back on the road and back to normal as quickly as possible, tracking their claims online and more
- You choose how you want to connect to the claims process, with easy ways to contact adjusters
Confidence that claims will be handled fairly and quickly
- In certain instances, some payments can be issued as soon as the day the claim is reported
- We can virtually assess damage, provide accurate estimates, schedule property repairs and make payments quickly
- Our large-loss adjusters bring years of experience to fairly assess damage
- Customers with auto glass claims can self-serve for ultrafast settlements
Confidence that we’ll go the extra mile for you and your customers
- Customers appreciate Nationwide’s empathy and expertise
- Our catastrophe response team is unmatched - often the first on the scene to expedite claims and provide basic resources
- Nationwide is able to contact skilled local tradespeople who can help mitigate storm damage
- Before severe weather hits, Nationwide provides information to help your customers prepare for the storm, and to help your agency become a recovery resource
- Nationwide invests heavily in technology to help prevent fraudulent claim payments, which helps protect agency loss ratios
If you have questions about our claims experience or would like to learn more, contact your Nationwide sales manager.