Be a hero to your clients and help them prevent water and electrical issues in their home with smart device technology.
Nationwide's smart home program
Discover the benefits of Nationwide's smart home program
Hear what our leaders have to say about Nationwide's smart home program.
Top reasons to offer the smart home program to customers
There's the potential for a reduction in loss ratios.
Engaging your customers can help increase retention.
Members may be eligible for a policy discount.1
Water damage accounts for nearly 23% of insurance claims, and the average cost of a water damage claim is $17,059.2
Electrical malfunctions cause nearly 23,700 residential fires each year in the U.S., leading to more damage than any other type of fire in the home.3
What Nationwide® members have to say about LeakBot
“Good vibes. Great service. LeakBot found and repaired a leak in our new home. No reason not to have LeakBot installed. Highly recommend.”
“I’m glad that I have this service. Much rather have prevention than a disaster.”
What Nationwide® members have to say about Ting
“Ting notified us of a fire hazard in our electrical panel. The main breaker was melted and other breakers were affected. Ting saved our house and possibly our lives.”
“Immediately after receiving my device, it detected a potential fire hazard. With the advice from the Ting experts, we were able to take care of the problem immediately and stop a potential threat.”
Learn more about what’s available in your state
Discounts, device availability and requirements vary by state. Please select a location.
Sources of hazards
Based on Nationwide claims data, the most likely sources of water leaks include:
- Bathroom toilets, sinks, tubs and showers
- Water heaters (which last an average of 12 years)
- Washing machines (water hose input lines fail after 8.7 years)
- Refrigerators with water lines
- Water pipes, especially ones exposed to low or freezing temperatures
- Water backup from a sewer or sump pump failure
- Most electrical fires start from hidden hazards, behind your walls, within your devices and appliances and from electrical grid defaults.
- Electrical hazards can develop at any time.
- Devices offered are compatible with both new and older homes.
- As a home’s electrical system ages, there can be a higher frequency of electrical hazards.
Availability varies by state, coverage selections and rating factors.
[1] The discount applies to fire, theft and water coverages. Program criteria differ in California and Washington. Discount not available in NC. The discount for smart home participation will be discontinued if an eligible smart home monitoring system is not ordered and activated within 55 days of enrollment.
[2] 23% reflects the percentage of homeowners insurance losses for water and freezing; $17,059 is the weighted average of homeowners losses for water and freezing. “Facts + Statistics: Homeowners and renters insurance,” iii.org/fact-statistic/facts-statistics-homeowners-and-renters-insurance (accessed September 25, 2025).
[3] “Electrical safety in the home” https://www.nfpa.org/education-and-research/home-fire-safety/electrical-safety-in-the-home (accessed Feb.7, 2026).
The smart home monitoring system and related support will be supplied by the third-party device provider and maker. Nationwide is not responsible for the system, installation, or any home monitoring. To be eligible for this offer, the customer must have an active Nationwide homeowners policy