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Nationwide's smart home program

Innovative smart detection technology helps customers prevent losses from water or fire damage.

Top 3 reasons to offer the smart home program

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Engaging your customers can help increase retention.

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You’ll have the potential for a reduction in loss ratios.

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Members may be eligible for a 10% policy discount.1

Details on eligible devices

Water leak detection devices

Water damage accounts for nearly 28% of insurance claims, and the average cost of a water damage claim is $13,954.2

In smart home-eligible states, enrolled members will receive either LeakBot or First Alert devices.

For CA and UT only - Download the water leak detection system validation form.

LeakBot

LeakBot can help catch leaks early so homeowners are able to take immediate action and potentially save thousands of dollars in water damage repairs. The sensor can be installed by homeowners, and, if a leak is detected, a LeakBot technician is equipped and highly trained with advanced technology to help locate the leak and, when possible, eliminate its root cause. Only available for major homeowners.

Available in: Idaho, Illinois, Indiana, Kentucky, Maryland, Montana, North Carolina, Ohio, Oregon, Pennsylvania, Tennessee, Utah, Vermont, Virginia, Washington and West Virginia

First Alert

First Alert water leak and freeze detection sensors are designed to detect the presence of water in places where it shouldn’t be so homeowners can take action and potentially save money in repairs. Once installed, the homeowner receives alerts when it senses water leaks, extreme temperature changes and out-of-range humidity levels.

Available in: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Iowa, Kansas, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Jersey, New Mexico, Rhode Island, South Dakota, Texas, Wisconsin and Wyoming

Fire detection devices

Electrical malfunctions cause nearly 50,000 residential fires each year in the U.S., leading to more damage than any other type of fire in the home.3

Ting

Ting helps prevent electrical fires before they happen, with the goal of keeping families and homes safe. Ting isn't currently eligible for the smart home program, but your customers can request a device. Share this link for customers to order a free device.
Not available in: Maine, New York or Washington
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Find out how to enroll your customers in the smart home program.

Availability varies by state, coverage selections and rating factors.

[1] The discount applies to fire, theft and water coverages. Program criteria differ in California and Washington. Discount not available in NC. CA: A 10% discount is applied to water nonweather and water weather and theft; 5% on fire perils; WA: A 5% discount is applied to all perils. The discount for smart home participation will be discontinued if an eligible smart home monitoring system is not ordered and activated within 55 days of enrollment.

[2] 28% reflects the percentage of homeowners insurance losses for water and freezing; $13,954 is the weighted average of homeowners losses for water and freezing. “Facts + Statistics: Homeowners and renters insurance,” iii.org/fact-statistic/facts-statistics-homeowners-and-renters-insurance (accessed Nov. 19, 2024).

[3] “Problem: Electrical Fires,” tingfire.com/about/electrical-fire-problem (accessed Nov. 14, 2024).

The smart home monitoring systems and related support will be provided by the third-party system provider. Nationwide is not responsible for the system or any home monitoring.