Nationwide’s simplified annuity claims process
Dealing with the death of a loved one is never easy. At Nationwide, we understand that it can be a stressful time.
We'll do everything we can to make the annuity death benefit claims process convenient for you.
We've been helping beneficiaries with annuity claims since 1926.
Start a claim online or on the phone
We make it easy for you to initiate the claims process by giving you several ways to get started:
- Start your claim online
- Call us at 1-800-848-6331
- Submit a search for a lost policy if you don't know your loved one’s contract number
What documents you may need
In addition to a copy of the annuity contract or the contract number, you may need to provide Nationwide with a copy of the death certificate.
The death certificate is the standard form of documentation for such a claim and is issued by an authorized government agency, such as a county health department or local vital statistics office.
The funeral home director may be able to acquire or help you acquire a copy. It’s wise to have several copies of the death certificate.
We’re always ready to help you
Each annuity claim is unique. We strive to process all claims with promptness and sensitivity.
We understand that you may have many questions about the claims process. Your insurance professional can be a valuable partner, providing support and guidance throughout the claims process.
If you have questions about your benefits, your policy or the claims process, please call us at 1-800-848-6331, 8 a.m. - 8 p.m. ET or talk to your insurance professional.