Your Claims Status by Text
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Get the Latest On Your Auto Claim by Text

Report your auto claim online or by calling our On Your Side® Claims Center at 1-800-421-3535 and receive claim information by text message.

Here’s how it works: 

When you report your claim online or by calling our On Your Side® Claims Center, we’ll ask if you want information about your claim texted to your mobile phone.  Say “yes” and enjoy the convenience of text messages.

After your mobile phone number has been provided to us, you can text specific keywords to CLAIMS (252467) and receive real-time text message responses about your claim.*

Claims texting

*Message and data rates may apply. Terms & Conditions

Due to the character limits in a text message, you may receive multiple texts.

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