Premium Audit
We recognize these are challenging times. Please contact us so we can discuss alternative options or reschedule your audit.
Our field-based premium auditors are not visiting member locations until further notice. However, our auditors have been attempting to complete audits virtually during this time. Please contact us if you have questions, would like to review alternative options or reschedule your audit.
A virtual audit is completed over the phone with verifiable records submitted electronically for review.
We recognize the challenges COVID-19 has had on your operations and your ability to access records that are required for the audit. Please contact us so we can discuss alternative options or reschedule your audit.
The answer to this question is based upon local laws and regulations but please contact us to discuss.
We are working with each state regulatory bureau to understand how to assign payroll in these situations. Until we receive final direction, please maintain detailed payroll records so the auditor can clearly understand where, when and how employees were compensated.
This has yet to be determined by the individual state bureaus. Please contact us to discuss further. In the meantime, please keep detailed payroll records.
Nationwide is working with our members experiencing hardships. Please contact our customer service center 1-888-508-8622 (Option 1) or CLService@nationwide.com to discuss options available.