Honesty and integrity form the cornerstone of our foundation. We accomplish
accountability through diversity in leadership, values that promote integrity, ethical conduct,
transparency and comprehensive sustainability. Maintaining our values requires our associates to deal
fairly with our customers, suppliers, competitors and each other.
Updated in 2020 to be more conversational and interactive, Nationwide’s Code of Conduct provides
guidelines to help our associates make choices that are in line with our values and our customers’ best
interest. And when we partner with our suppliers, we expect them to share our same commitment to ethics
and compliance, diversity, equity and inclusion, human rights, environmental sustainability and fair dealing
through our Supplier Code of Conduct.
Our Board of Directors undertakes an annual self-assessment facilitated by an external firm.
Policies and procedures ensure independence is maintained, and the Board assesses candidates
for re-election when each three-year term ends.
The roles of Chair and CEO are separate. As a mutual, incentive structures approved by the Board
reward customer satisfaction, retention, value creation and long-term financial strength.
Since 1976, Nationwide has encouraged associates, retirees and members to voluntarily participate
in the political
process through our Nationwide Civic Action Program (CAP). CAP events went virtual in 2020,
reaching even more associates than in the past. Thirty-two virtual voter informational sessions
were held across nine states leading up to the election to help ensure Nationwide associates were
prepared to vote.
Nationwide’s Board Governance Committee oversees our Corporate Sustainability governance.
Our Corporate Sustainability Council is composed of senior members of management who
are responsible for our comprehensive sustainability strategy and ensuring the board is
Board of Directors, 2017 – 2020
We honor Jacquelin for her leadership on the Board of Directors and for her service
and passion for Nationwide’s members and for women in leadership.