Customer retention
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Tips to improve customer retention

Small business owner talking to a customer in a store

If you own a small business, you know that getting customers through the door is only half the battle. You have to provide an experience that keeps them coming back, because customer retention is a crucial aspect of small business success. Check out the slideshow below for 10 customer retention strategies and tips to help your small business create a loyal customer base.

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For more insight into how you can grow and protect your small business, check out the Small Business section of the Learning Center.

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