If you own a small business, you know that getting customers through the door is only half the battle. You have to provide an experience that keeps them coming back, because customer retention is a crucial aspect of small business success. Check out the slideshow below for 10 customer retention strategies and tips to help your small business create a loyal customer base.
Tips to improve customer retention
For more insight into how you can grow and protect your small business, check out the Small Business section of the Learning Center.