Privacy Statement

How Nationwide Bank® Collects, Uses and Shares Information

Privacy protection is a top priority at Nationwide Bank.

Privacy statement for California

Thank you for choosing Nationwide

Our privacy statement explains how we collect, use, share, and protect your personal information. So just how do we protect your privacy? In a nutshell, we respect your right to privacy and promise to treat your personal information responsibly. It’s as simple as that. Here’s how.

Confidentiality and security

We follow all data security laws. We protect your information by using physical, technical and procedural safeguards. We limit access to your information to those who need it to do their jobs. Our business partners are legally bound to use your information for permissible purposes.

Collecting and using your personal information

We collect information about you when you ask about or buy one of our products or services. The information comes from your application, business transactions with us, consumer reports and publicly available sources. Please know that we only use that information to sell, service or market products to you.

We may collect the following types of information:

  • Name, address, and Social Security number
  • Assets and income
  • Property address and value
  • Account and policy information
  • Driver's license number
  • Credit reports and other consumer report information
  • Family member and beneficiary information
  • Public information

Sharing your information for business purposes

We share your information with other Nationwide companies and business partners. When you buy a product, we may share your personal information for everyday business purposes. Some examples include mailing your statements or processing transactions that you request. You cannot opt out of these. We may also share your personal information as federal and state law requires.

Sharing your information for marketing purposes

We don’t sell your information to anyone – period. We may share your personal information with other Nationwide companies or business partners to market products to you. We have joint marketing agreements with our business partners. This means that we have partnered with them to offer you a product that might interest you. They may use your personal information to market their products. If you would like to learn more about opting out, please read the next section.

Opting out

You can ask us not to share your personal information with the Nationwide family of companies or our business partners to market products to you. Just remember, Nationwide offers many different types of products and services. If you would like to learn about these products from one of our companies, you may not want to opt out. You can opt out of sharing with other Nationwide companies and sharing with third parties.

To opt out of sharing for marketing purposes, please call us toll free at 1-877-422-6569. You may opt out at any time and your request will take effect in 30 days. If you have already opted out, you don’t need to opt out again because your request will never expire. An opt out request does not apply to all joint account holders, so joint account holders may exercise separate opt out choices.

We will not share the personal information of Vermont customers with the Nationwide family of companies or third parties for marketing purposes without your consent.

Accessing your information

You can always ask us for a copy of your personal information. This includes any information from applications and forms that you completed when establishing an account with us. Please send your privacy inquiry to the address below and have your signature notarized. This is for your protection so we may prove your identity. We don’t charge a fee for giving you a copy of your information now, but we may charge a small fee in the future.

You can contact us to change information that we control, such as your address. But we can’t update information that other companies, like credit agencies, provide to us. So you’ll need to contact these other companies to change and correct your information.

Send your privacy inquiries to the address below. Please include your name, address and account number.

Nationwide Bank
PO Box 182049
Columbus, OH 43218-2049

A parting word...

These are our privacy practices. They apply to all current, joint and former clients of Nationwide Bank and the affiliates and subsidiaries that offer auto, home, property, life insurance, banking services and investments.

Effective date: August 8, 2011

Nationwide Bank’s Privacy Statement

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