Due to our transition away from full-service retail banking, we are no longer accepting student loan refinance applications.

In this highly competitive environment where financial institutions must keep pace with new capabilities to deliver expected experiences, our parent company, Nationwide will be focusing resources more heavily on the property, casualty, financial services and other emerging businesses.

We're here to help

If you have questions about your existing loan, please call 1-877-244-8164 weekdays from 8 a.m. to 6 p.m. ET and Tuesdays through 7 p.m. ET. If you have questions about an existing application, please call 1-844-422-7502 weekdays from 9 a.m. - 8 p.m.ET.

  • Have you already started a loan application? Finish it here.
  • Are you interested in learning more about student loan options? See what College Ave has to offer.

For more details on the changes coming to Nationwide Bank, read more about the transition away from retail banking.