You will receive your first statement within 5 to 35 days after the payoff date of your previous loan. Once you receive the statement, the payment will be due within 20 days.
To eliminate the hassle of waiting for the statements then remembering to make payments on time every month, you can sign up for automatic payments (ACH) through your online account access. You would be eligible to receive 0.25% interest rate discount on your student loan refinance account as well. See additional information below in the discount section.
You can send the payments for your student loan refinance account to:
PO Box 5863
Carol Stream, Illinois, 60197
Be sure to include your Account Number or Document ID (if you are replying to a specific email or letter with the Document ID indicated at the bottom) with all payments and correspondence. Please make the check payable to Nationwide Bank.
First, you can get your most current payoff amount by logging in to your online account or by contacting us at 1-877-244-8164, Monday through Friday 8:00 a.m. to 6 p.m. ET., and Tuesdays through 7 p.m. ET. Then, please send the full payoff amount to the address above.
We will always send the same monthly statements to both you and your cosigner to make sure that all responsible parties are kept up-to-date regarding the status of the loan. Only one payment is required each month.
While this may cause some confusion on the first statement, we think it’s important that both of you clearly understand the loan status each month.
Nationwide has partnered with College Ave Student Loans to bring comprehensive student loan solutions to our members. College Ave Student Loans is simplifying the student loan experience. By specializing in student loans, we’re able to give our customers the attention they deserve and deliver loans that are simple, clear and personalized for the individual. We help you find your perfect fit. You’ll find competitive rates, a wide range of repayment options, and a customer-friendly experience.