Information bulletin for Nationwide members in the North Carolina counties of Anson, Beaufort, Bladen, Brunswick, Carteret, Chatham, Columbus, Craven, Cumberland, Duplin, Durham, Greene, Guilford, Harnett, Hoke, Hyde, Johnston, Jones, Lee, Lenoir, Moore, New Hanover, Onslow, Pamlico, Pender, Pitt, Richmond, Roberson, Sampson, Scotland, Union, Wayne and Wilson:
We want to express our concern after the recent catastrophic weather event in your area and we hope that you and your loved ones are safe. To help during this time, we will observe a 30-day grace period for any premium payment deadlines falling on or after September 13, 2018. This grace period applies to each payment due through December 16, 2018.
In light of the above, please be assured your coverage isn’t at risk of lapsing due to nonpayment of premium – we want you to focus on your other priorities. Take some time to review the important information below.
What to expect
If you don’t make any payments during the grace period, your coverage won’t be interrupted due to nonpayment, but your balance of owed premium will continue to grow. When regular billing resumes at the end of the grace period, you’ll be required to pay all the premium that the company earned for the coverage you received. If you have the funds available, you may continue to make payments during the grace period in order to avoid a large amount of premium due at the end of the grace period.
Please keep in mind:
- If you have paid your policy premium in full you can disregard this notice.
- We will continue sending billing notices or other correspondence associated with your policy, whether you make payments or not;
- If you pay by Recurring Electronic Funds Transfer (REFT) or Recurring Bankcard (RBC), your bank account or bankcard will continue to be debited as usual. If you want to delay your payments, please contact your agent;
- Your outstanding balance will continue to build if you don’t make your regular payment; and
- At the end of the grace period, failure to make your payment for the full outstanding balance due will result in cancellation of your policy
What you need to know
- If you have already received a notice of cancellation for nonpayment of premium effective on or after 9/14/18, the cancellation will be withdrawn. If the cancellation was for other reasons and you need coverage for additional time, please contact us.
- The withdrawal of the notice does not relieve your obligation to pay for coverage at the end of the grace period, as you are still responsible for the premium the company has earned for the coverage you received; and
- At the end of the grace period, if you don’t make the required payment, you will receive a new notice of cancellation ― if your payments are current, you will not receive a notice of cancellation for nonpayment.
For help when you need it
We appreciate your business and look forward to continuing to serve you. If you have any questions or need additional information, please contact us: