Your retirement income is managed with extraordinary care

Nationwide is strong and stable

Your employer selected us to take responsibility of your pension benefit payments because they value the security of working with a financial industry leader that has nearly 100 years of experience in insurance and financial services.

Watch this short video to learn why Peyton Manning trusts Nationwide to protect and manage his retirement money — and why you can too.


First time here? Welcome to Nationwide! Here's what to do.

Whether or not you are receiving benefits, you should take the steps below.
Rest assured that if you are receiving benefits, you will continue to receive them as before.


Review your welcome letter

Two weeks prior to the first direct benefit payment from Nationwide, you will receive a welcome letter that will explain your benefit and how we will serve you. Review the data verification section of the letter and call the Nationwide Pension Transfer Service Center if anything is missing or incorrect.


Create a username and password

You will receive a temporary password in your welcome letter. Use your temporary password to access your account and establish permanent login information.


Review your certificate

A few months after you get the welcome letter, you will receive from Nationwide a certificate that defines the benefit to which you are entitled. You will be asked to confirm that the certificate is accurate.

Set up online access to your account

(full account access)

Once you’ve established permanent login information, you can access your account as often as you like to:
  • View your gross, net and history of annuity payments
  • Change your address
  • Initiate or update direct deposit information
  • View and adjust your tax withholding and download your year-end tax reporting form (1099-R)
  • Initiate a verification of income
  • Run customized benefit commencement scenarios and initiate benefit commencement when ready

Nationwide partners with Alight to administer benefits.

Access account

Mobile app
(select capabilities)

After you have set up your access through the website, you can download Alight Mobile to your Apple or Android smartphone.

Here's how:
  • Install Alight Mobile from the App Store or Google Play
  • Open the app
  • Select “Nationwide” when asked for your company
  • Click “Next”
  • Log in with your username and password

Available on the App Store   Get it on Google Play

Retirement readiness resources

These brochures may enhance your knowledge about key retirement topics.

Two people shaking hands in a friendly moment

About Nationwide

You can depend on us to protect your pension benefits and deliver reliable service with accuracy, speed and extraordinary care, backed by the strength of a Fortune 100 company that’s been in business for nearly a century.

We're here for you

1-833-882-3579 | Nationwide Pension Transfer Service Center
9 a.m. to 6 p.m. ET, Monday through Friday
+1-332-600-6272 (outside the U.S.)

You will receive, or may have already received, your temporary phone PIN in the mail. You will need this PIN on your first call, during which you will be prompted to create your own phone PIN for future calls.

In New York, annuities are issued by Nationwide Life Insurance Company, Columbus, Ohio. In all other states, annuities are issued by Nationwide Life and Annuity Insurance Company and Nationwide Life Insurance Company, Columbus, Ohio.

Nationwide and Alight Solutions, LLC are separate and nonaffiliated companies.