Contact Us
We're here to help!
1-877-On Your Side®
(1-877-669-6877)
Featured support topics:
General Inquiries and Service:
| For prompt service or to get a quote | Anytime | 1-877-669-6877 |
Specific Product Assistance:
| Bank | ||
|---|---|---|
| Deposits (money market, CD, checking, savings) | 8 a.m. - 8 p.m. ET Weekdays | 1-877-422-6569 |
| Loans (auto, boat, motorcycle, rv, home equity loans) | 6 a.m. - Midnight ET Daily | 1-866-444-4040 |
| Home Equity Lines of Credit: | ||
| Sales | 6 a.m. - Midnight ET Daily | 1-866-444-4040 |
| Service for existing customers | 6 a.m. - Midnight ET Daily | 1-866-757-2720 |
| Credit Cards: | ||
| Sales | Anytime | 1-866-439-3206 |
| Service for existing customers | Anytime | 1-866-757-2720 |
| Mortgages: | ||
| Sales | 8 a.m. - 9 p.m. ET Weekdays | 1-877-636-0598 |
| Service for existing customers | 8 a.m. - 5:30 p.m. ET Weekdays | 1-800-243-0924 |
| Business Banking | 8 a.m. - 8 p.m. ET Weekdays | 1-877-422-6569 |
|
Insurance (auto and property) |
||
| Get a quote | Anytime | 1-877-669-6877 |
| Claims | Anytime | 1-800-421-3535 |
|
New or existing policies | Anytime | 1-877-669-6877 |
| Insurance (life) | ||
| Sales | 9 a.m. - 6 p.m. ET Weekdays | 1-866-207-9160 |
| Service for existing customers | 8 a.m. - 8 p.m. ET Weekdays | 1-800-848-6331 |
| Specialty Insurance | ||
| Nationwide Employee Benefits sales and support |
8 a.m. – 4:30 p.m. ET Weekdays | 1-888-674-0385 |
| Health insurance (existing coverage only) |
8 a.m. – 4:30 p.m. ET Weekdays | 1-877-837-1861 |
| Group health plan member services |
8 a.m. – 4:30 p.m. ET Weekdays | 1-800-372-0713 |
| GrouProtector Accident Medical sales and support |
8 a.m. – 4:30 p.m. ET Weekdays | 1-800-525-8669 |
| Business Travel Accident sales and support |
9 a.m. – 5 p.m. ET Weekdays | 1-800-500-4364 |
| International Travel Medical sales and support |
8 a.m. – 4:30 p.m. ET Weekdays | 1-866-761-8171 |
| Trip Cancellation sales and support |
8 a.m. – 4:30 p.m. ET Weekdays | 1-866-761-8171 |
| Specialty Liability sales and support |
8 a.m. – 4:30 p.m. ET Weekdays | 1-888-674-0385 |
| Agribusiness Insurance | ||
| Farm and Ranch Insurance Sales and Service |
8 a.m. – 9 p.m. ET Weekdays | 1-800-255-9913 |
|
Farm and Ranch Insurance Claims | Anytime | 1-800-248-6283 |
| Commercial Agribusiness Sales and Service |
8:30 a.m. – 5:30 p.m. ET Weekdays | 1-800-228-6700 |
| Commercial Insurance | ||
| Commercial Insurance |
8 a.m. – 9 p.m. ET Weekdays | 1-888-508-8622 |
| Investments | ||
| Sales | 9 a.m. – 6 p.m. ET Weekdays |
1-877-245-0761 |
| Service for existing customers | 8 a.m. – 8 p.m. ET Weekdays | 1-800-848-6331 |
| America’s Income Annuity® |
8 a.m. – 8 p.m. ET Weekdays |
1-800-452-7126 |
| Mutual Funds (new customers) |
9 a.m. – 6 p.m. ET Weekdays |
1-877-245-0761 |
| Mutual Funds (existing customers) | 9 a.m. – 8 p.m. ET Weekdays | 1-800-848-0920 |
| Investments (group retirement) | ||
|
401k / 403b plan customers |
8 a.m. – 7 p.m. ET Weekdays | 1-888-867-5175 |
| 457 plan customers | 8 a.m. – 9 p.m. ET Weekdays | 1-877-677-3678 |
| Nationwide Office of Customer Advocacy | ||
| Feedback | 8 a.m. - 5 p.m. ET Weekdays |
1-800-882-2822 (Ext. 9-6985) |
| Write or Call Us | ||
|---|---|---|
|
Nationwide World Headquarters One Nationwide Plaza Columbus, OH 43215–2220 | 8:30 a.m. - 5 p.m. ET Weekdays |
1-800-882-2822 |
