Learn more about an appointmentGet to know you
We invest time and resources getting to know your agency.Make it easy
We provide service and support that allows you to operate with speed.A growth partner
We partner with you to help acquire and retain more customers and reward your growth with us.Get appointed
Interested in learning more about an appointment with Nationwide?
Easy-to-use resourcesPolicyCenter (Personal)
Access the underwriting, policy and product management system for your personal insurance customers.PolicyCenter (Commercial)
Access the underwriting, policy and product management system for your business insurance customers.accessHarleysville
Our single point of entry for our agency partners for CL and PL legacy quoting, policy servicing, information needs and seamless integration.Marketing Central
Our marketing materials put your agency’s brand first while leveraging the strength and stability of the Nationwide brand.
Navigate the industry and stay competitive with digital tools and technology. See how we partner with you.
Provide first-class customer service
Daily customer requests can be time-intensive, but we know that helping customers is critical to your success. Put your trust in our customer service center. Our team will handle your customers' needs, ensuring professional, courteous and complete assistance.
We adjust staffing based on call volume to make sure your members can reach someone quickly. We also keep records of all calls to promptly address any problems that might occur.
Let us take these day-to-day tasks off your hands so you can focus on building your business.
Investing in a Service Alliance 360SM program may be a smart business move
Your Personal Lines customers will receive Nationwide’s professional, personalized service so you and your staff can spend more time doing what matters most to grow your agency. Learn more about the Service Alliance 360 options available to you.
Meet your business clients' needs
We can provide top-notch customer assistance to your commercial clients, too. The Commercial Service Center steps in to help your clients with their everyday requests so you can get out of the office and build your business. Each service center representative is fully licensed in commercial products, so they can handle billing issues, requests for amendments or certificates of insurance, and other questions.
Streamline your operations with Agent Center
Create quotes and other transactions quickly using Nationwide’s Agent Center. Whether you’re writing new business or assisting current customers, this online sales support system speeds up your process.
Agent Center also gives you the online sales, service, agency management and training support you need, including:
- Documents and forms
- Product manuals and tools
- Policy management information
- Agency reporting statements
- Continuing education
- Professional certifications and designations
Best-in-class service with a personal touch
When you have a question, we have an answer. When you need help, we’re there for you. Nationwide gives you access to regional decision-makers who can offer expertise in your local market.
Our local claims representatives are on the ground, in your neighborhood and ready to serve. They understand your business, your competitors and the challenges you face. And they’re happy to work side by side with you to help you build plans that build your business.
It’s all part of our commitment to service that can only come from the financial strength, stability and experience in cultivating strong relationships that make for successful agents.
Quick access to underwriters
Nationwide gives you access to experienced underwriters and support staff, providing you with faster and more efficient responses. Our team delivers a broader range of expertise, solving for your needs with a once and done approach.
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