The customer activation experience for SmartRide® and SmartMiles® is simple and straightforward. And if you or your customers need help along the way, dedicated support from telematics experts is available.
SmartRide
With the app
1. Customer receives text to download the app.
2. Customer activates the app.
3. The app measures driving, and customers can see feedback and trending discount.
4. Customer receives email with earned discount.
With connected car
1. Customer receives email with activation instructions.
2. Customer shares driving data for their vehicle.
3. Driving is measured, and customers can see feedback and trending discount in the online portal.
4. Customer receives email with earned discount.
With the device
1. Customer receives device in the mail.
2. Customer plugs in device.
3. Driving is measured, and customers can see feedback and trending discount in the online portal.
4. Customer receives email with earned discount.
1. Customer receives device in the mail.
2. Customer plugs in device.
3. Customer can see mileage in the online portal, and receive monthly emails.
4. Premium varies every month, based on mileage.
1. Customer receives email with activation instructions.
2. Customer shares driving data for their vehicle.
3. Customer can see mileage in the online portal, and receive monthly emails.
4. Premium varies every month, based on mileage.
Availability varies. SmartMiles variable premium is based upon the Cost Per Mile established for the coverages in force and the number of days and miles driven when the coverage is in force. SmartMiles Safe Driving Behavior Discount could be zero and does not apply to all coverage elements; actual savings vary by state, coverage selections, rating factors and policy changes. Safe Driving Behavior Discount applies at the next policy renewal and remains while the vehicle is enrolled in SmartMiles. Estimated premium is subject to change based upon final rated mileage during the mileage period and policy changes. Safe Driving Behavior Discount not available in California.