Honoring our past as we shape what’s next
Building on our strength as a modern mutual, we're transforming our company to be ready for the next 100 years as we aspire to be the most trusted, most caring and most customer-focused protection company.
Customer-driven success since 1926
Message from our CEO
Nationwide began when a group of Ohio farmers came together to get a fair price for auto insurance back in 1926. A century later, that customer-driven spirit still motivates us. It's apparent in our vision: to be the most trusted, most caring, most customer-focused protection company.
Our first claim was paid to Mr. Russell Fox of Limaville, Ohio, on May 12, 1926. A tire, rim, tube and spotlight were stolen from his vehicle. Twenty-five dollars was paid to Mr. Fox, and the claim was resolved in 24 hours. Take note of that last part: a 24-hour turnaround — in 1926. Clearly, delivering great customer experiences at Nationwide is nothing new.
Reaching our centennial this year is a milestone worth celebrating. According to the U.S. Census Bureau, less than one-half of 1 percent of U.S. companies make it to 100 years — meaning that of the 35 million U.S. companies operating today, less than 1,000 stand alongside us. And while we’re proud of our past, we’re focused on the future.
As a modern mutual, we bring together the best aspects of being a mutual company with a public company-like discipline as we make it our mission to protect people, businesses and futures with extraordinary care.
Our modern mutual structure unlocks Nationwide’s competitive advantages, including:
An intentionally diverse set of businesses that allows us to serve more customer protection needs, diversify risk, and remain strong and stable to ensure that we’ll be here to keep our promises
An iconic brand and reputation that build trust with both types of customers: our partners and our members
A high-performing, caring culture that allows us to deliver exceptional results while supporting the communities where we live and work
As we enter our second century, we remain focused on innovation, customer-driven solutions and relentless execution. Thank you for placing your trust in Nationwide. We look forward to earning it for the next 100 years and beyond.
Leading with
strong results
An intentionally diverse portfolio of businesses and partners, strong risk management practices and strategic foresight drive our success in the marketplace.
A culture that
inspires greatness
We take pride in our high-performing, caring culture that fosters belonging, respect and fairness, empowering associates to do their best work and enabling our business to deliver extraordinary care.
Partnering today;
impacting tomorrow
Our commitment to empower and strengthen communities drives us to provide timely support through strategic partnerships, Foundation giving, associate contributions and volunteerism, meeting today’s needs while investing in tomorrow.
Next level solutions
you can trust
We provide insurance and financial services that rank among the best and broadest in the industry, offering protection, guidance and confidence for life’s biggest moments.