Safety and/or vulnerability assessments
Tracking for history of trends - if potential is identified, take action per internal policy
Indicators or symptoms
- Unusual patterns
- Suspicious or unexplained injuries (e.g., bruising)
- Inconsistent staff explanations
- Unusual resident behaviors around certain staff
Once notified and /or identified: report to proper authority in line with internal written policies
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Reports made to proper authority (internal) per written company reporting policy and procedure
Triage of Potential Incident(s)
- Internal resolution and/or external reporting completed per written policy (assigned personnel review evidence, notes, observed incident reports or third-party reporting, witnesses, pattern, etc.
- Assessment of the incident (i.e., trauma, exploitation of persons served, injury, hospitalization, death)
Assigned personnel determine if there are indicators or absence of ANE in the incident based on assessment, leading to either further investigation or resolution per written policy
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Prompt and thorough (within internal provider policy)
External reporting per statutory and/or funding agency (Medicaid, CPS, etc.) requirements
Assigned investigator
Root cause investigation/analysis
Assessment to determine if abuse, neglect, or exploitation claim is substantiated or unsubstantiated
Resolution per written policy
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