Helping clients plan ahead to avoid surprise expenses
Key insights from my white paper, “Navigating critical decisions in developing a retirement income plan”
Steve Vernon, FSA®, President, Rest-of-Life Communications
Helping clients plan ahead to avoid surprise expenses
Key insights from my white paper, “Navigating critical decisions in developing a retirement income plan”
Steve Vernon, FSA®, President, Rest-of-Life Communications
Some retirement expenses are expected. Others come as a surprise. And it’s those expenses, especially the big ones, that can throw a retirement income plan off course.
In fact, a recent survey found that 3 out of 4 financial professionals say their clients are often surprised by large health care or long-term care expenses in retirement.1 Unexpected medical bills, long-term care needs and support for family members all rank high on the list of spending shocks — expenses that can quickly drain resources and disrupt even a well-structured retirement income plan.


The problem with spending shocks isn’t just that they’re unexpected. It’s that many retirees don’t have a plan for how to pay for them.
When there’s no clear strategy, clients may pull from the easiest source of cash — often a tax-deferred account. But doing so without thinking through the tax impact can lead to unintended outcomes such as jumping into a higher income bracket, triggering higher taxes on Social Security benefits or increasing Medicare surcharges.
That’s why conversations about spending shocks should happen early and often. When clients understand that these events aren’t just possible but likely, they’re more willing to explore strategies that make it easier to handle them without creating new problems.

A personalized combination of these planning strategies can help clients better prepare for unexpected costs:
Part of the planning conversation should focus on liquidity, but not just whether a client can access a particular asset. The real question is what it costs to access that money.
After all, there’s an important distinction between technical liquidity and true liquidity:
For example, pulling from a traditional IRA may be technically possible, but the tax consequences could be steep, especially if the withdrawal is large or poorly timed. And if those IRA investments were producing needed monthly income, that future level of income will be lower. Clients at higher risk of incurring large expenses could instead focus on increasing their levels of truly liquid assets to help minimize those costs and maintain better control over their retirement income.
Out-of-pocket health care and long-term care expenses are increasingly the wild cards of retirement income planning. Not only are they among the top spending shocks, but they’re also growing faster than other expenses.
That makes flexibility an even more critical part of each client’s plan. Whether due to federal policy changes, client health events or both, odds are that many retirees will need to grow their savings to cover the ever-increasing cost of health care.
One way to build in this flexibility is by including a mix of income sources: taxable, tax-deferred and tax-free. This gives you more levers to pull when a spending shock happens and allows you to manage the tax impact more efficiently.
Over the past 20 years, health care costs have risen more than 110%, compared to 71% for all other goods and services.2 As people live longer, the need for long-term care becomes more likely. For instance, many clients don’t realize that Medicare doesn’t cover most long-term care services, which makes planning even more critical.

Spending shocks can’t always be avoided. But the financial stress they cause can often be reduced or prevented with the right plan. When you help clients identify the types of expenses that could catch them off guard — and build a strategy for how to fund them — they gain more confidence and control. That’s one of the best outcomes a retirement plan can deliver.