experience
Providing extraordinary
customer care
We are blending solutions that balance simplified, digital self-services with comprehensive support from Nationwide associates. We are working daily to earn customers’ trust.
With the goal of putting customers at the center of everything we do, Nationwide is creating enhanced services and products that make customer interactions effortless, personal and reassuring.
Personalizing the claims experience
All digital
Guided experience
Fully supported
Enhanced, real-time capabilities
Delivering extraordinary care
in unprecedented times
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We expanded our venture capital funding to invest in technology startups that accelerate new ways of adding value for our customers.
Nationwide Financial launched a new apprenticeship program, continuing our long-standing commitment to diversity, equity and inclusion.
In 2021 we enhanced our popular SmartRide® program, which uses technology to help customers earn auto insurance discounts for safe driving.
Agencies that earn Farm Certification from Nationwide grow their farm book of business faster and differentiate themselves in the marketplace.