Providing extraordinary
customer care
“Nationwide is automating the ordinary and humanizing the extraordinary to be on the side of customers when they need us.”
Helping homeowners protect and grow their home value
To put homeowners in control of their home value, Nationwide offers Home Journey Guide. The digital guidance platform helps users reduce the risk of expensive home repairs with insights to nip potential problems in the bud. It also helps them identify which upgrades may make the biggest impact on their home’s value. And users get access to features and partnerships that help them protect their investment and grow their home’s value.
In 2023, Home Journey Guide will add features and open to non-Nationwide members.
Driving speed and simplicity
Verifying homeowners insurance throughout the mortgage lending process will now be fast and seamless thanks to the modern, digital solution created by Nationwide and Assurant. The integration of Nationwide’s Insurance Verification Digital Product into Assurant’s HOIVerifySM solution significantly improves speed and reduces how often members are contacted to verify their insurance coverage. Available in real time with a secure end-to-end encrypted technology, HOIVerify eliminates the need for phone calls, emails, faxes and paper to verify and renew insurance.
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New ways to grow
with our customers
Stronger communities,
brighter futures
Financial decisions
that lead to growth
Extraordinary experiences
for our members