Member Resource Guide

You belong to a different kind of company, where members like you matter. At Nationwide, phone calls are returned, appreciation is sincere and our promise is backed by care.

We want to make sure you have the information you need to make the most out of your membership. Take a look at some of the services and benefits available to you.

24/7 Account Access

24/7 account access and paperless options

Get secure and convenient access to your account whenever you need it. View and print ID cards and policy documents, request changes to your coverages, make payments or report claims. It’s all at your fingertips. Take a tour of our online services

24/7 claims service

24/7 claims service

From providing a post-accident checklist to offering multiple ways to report and check on a claim, we will do everything we can to get your life back to normal as quickly as possible. Visit our Claims Center


Our promise to you

We promise to answer your questions, offer experienced and honest insurance advice, and serve as your advocate to help you protect what matters most. That's why we created an On Your Side® promise. Read our promise


Unmatched knowledge and solutions to provide you the best advice

We protect members for a lifetime. Your first car. Your first apartment. Your furry friends. A home of your own. Your children’s future. Your weekend escape. Protect every stage of your life


Learning Center

Browse Nationwide's collection of articles, videos and infographics for helpful tips and insights about insurance, claims, safety, finances and more. Visit our Learning Center