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  • Identity theft
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    Identity theft protection

    Personal Cyber Protection services

    Make sure you’re protected

    Cybercrime doesn't only affect businesses, it affects individuals as well. In 2019, the Internet Crime Complaint Center (IC3) received 2,047 complaints identified as ransomware with adjusted losses of over $8.9 million. Our online protection services help prevent these types of crimes from interrupting your life. If you already have Identity Theft Protection, take time now to activate your account on the portal and download the ODP software.

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    Personal Cyber Protection advice and guidance

    Our dedicated team of cyber risk specialists are available to assist with any concerns or questions about keeping yourself safe online and cyberattacks. Services include:

    • Phone support to answer questions on best practices, review attempts of device compromises such as spam emails, and suggestions on prevention
    • Educational articles on security topics such as home network, email, online browsing, unsecured Wi-Fi hotspot usage and backup & restore
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    Data recovery and device clean-up assistance

    Our dedicated team will work to remove malware, ransomware, or viruses from your computer and internet-connected devices via remote access. We’ll also make sure your important personal files stay intact. Services include:

    Data recovery:

    • Updating and upgrading of operating system (OS) patches related to security vulnerabilities in PC and mobile devices
    • Assistance in device restoration to a working state, including OS reinstallation or device reset
    • Assistance with setup of regular backup to a preferred solution to ensure optimal availability in the event of loss

    Device cleanup:

    • Updating and upgrading of OS patches related to security vulnerabilities
    • Scanning and removal of infections such as virus, malware, adware, etc., where possible
    • Device tune-up to improve performance and operability