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Need help?
Need roadside assistance? You have options
1. Use our mobile app for the best roadside experience.
Download the appWhy mobile?
Because you can do so much more in the app:- Track your tow truck in real-time
- Get status updates such as your driver's ETA
- See Google reviews, hours and contact details for nearby repair shops
2. Get roadside assistance online.
For Harleysville
For Private Client
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Add Roadside Assistance
Sign up for Roadside Assistance coverage now
Add Roadside Assistance coverage by logging in to your online account. Once you're logged in, go to auto coverages under your auto policy.
Don't have an online account?Sign up for account access, contact your agent or call 1-877-669-6877.
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Basic vs. Plus
We offer two levels of Roadside Assistance
Nationwide Roadside Assistance Basic
- Car towing service up to 15 miles1
- Ditch extraction service (Some restrictions apply.)
- Delivering gas when your tank is empty. (Some restrictions apply.)
- Jump start a dead battery
- Lockout service up to $100
- Replace a flat tire with your spare
Nationwide Roadside Assistance Plus
All the services of the Basic plan, plus:- Car towing service up to 100 miles1
- Trip interruption coverage that will reimburse your expenses up to $5002 for alternate transportation, lodging and meals when you're stranded 100 or more miles from home.3
Sign up for Roadside Assistance and feel more secure when you travel
- Towing
- A jump start
- Gas delivery
- A flat tire change
- Winching
- Ignition key or fob is lost
- Key breaks off in the ignition, door or trunk
- Keys are locked in car
Each claim is handled on the basis of its individual facts and circumstances, in accordance with policy language, including applicable exclusions, conditions and limitations, as well as applicable controlling law.
24-hour Roadside Assistance services are provided by or through Agero.
Optional features details and availability vary by state. Referred to as Towing and Labor in North Carolina. Roadside Assistance/Towing and Labor needs to be added to all policies to which the policyholder wants it to apply. Roadside Assistance/Towing and Labor is not available for Named Non-Owner policies. Insurance terms, definitions and explanations are intended for informational purposes only and do not in any way replace or modify the definitions and information contained in individual insurance contracts, policies or declaration pages, which are controlling. Such terms and availability may vary by state and exclusions may apply. Discounts may not be applied to all policy coverages.