Online Safety and Security

Protecting You and Your Account Access

Because protecting member information is important to all of us, new security enhancements will be used in the Nationwide log-in process. These changes are being made to verify your identity and prevent others from gaining access to your account and personal information.

Verify identity – Uses multiple types of verification to confirm your identity and access to online account. 

Register devices – Links your online accounts to a device to add another layer of authentication.

Safety and security tips

Create a strong password – A strong password contains a mix of lowercase and uppercase letters, symbols and numbers. Do not use a password that’s easy to guess, like “12345” or “password.”

Install a firewall – A firewall on your computer and router protects your machines from unauthorized intruders.

Use updated anti-virus and antispyware – Viruses can disable your computer, and spyware can steal your passwords and account numbers.

Download cautiously – If you visit a website that looks questionable, leave. Some free games and free downloads are really tricks to get you to download viruses or spyware.

Consider the information you share on social media sites – Review the social media site’s privacy and security settings to control who can see your profile. Use discretion on what you share with others.

Shop safely – If a web address begins with “https” rather than “http,” it is generally secure. Avoid financial transactions on “http” sites.

Update software automatically – When a computer or mobile phone company discovers a security threat, they will create a fix for it. Set up your systems to update software automatically for added security.

Use WPA2 when setting up your home wifi – “Wireless Protected Access 2,” or WPA2, is the safety technology that helps protect your wireless connection.

Avoid using public computers – If you can avoid it, don’t put account information into library or hotel lounge computers. Some thieves use keystroke tracking software to steal your username and password.

Download and save online safety tip sheets

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