The Coalition Against Insurance Fraud estimates that fraudulent claims overall cost American consumers more than $80 billion a year1,2. The frustrating part is that policyholders also bear the costs of bogus claims – not to mention the cost of investigating and fighting their illegal activities. So in that sense, people who swindle insurance companies are harming all innocent consumers by way of higher insurance premiums. So ultimately, preventing insurance fraud may potentially help lower premiums.
What is insurance fraud?
It is the second most costly white-collar crime in America. Insurance fraud ranges from usually-honest people bending the truth to organized crime rings bilking millions of dollars. Fraudulent acts include:
- Giving false information on an application to get insurance coverage or a lower premium
- Inflating or padding an automobile claim to get a higher payment or to cover a deductible
- Making a false claim of stolen or damaged property, or overstating the worth of stolen items
- Staging automobile accidents that result in false injury claims
- Having someone steal or burn a car to collect insurance money, or to avoid expensive repairs
What is Nationwide doing to prevent insurance fraud?
Our insurance fraud prevention strategy includes:
- Deterring fraud before it happens by carefully vetting the information submitted on applications
- Dedicating a team – our special investigation unit – to fighting insurance fraud
- Donating special tools to law enforcement agencies to help capture car thieves, and investing in additional technology to detect potentially false claims3
- Partnering with anti-fraud groups such as the National Insurance Crime Bureau and the Coalition Against Insurance Fraud, as well as law enforcement agencies and other groups
How you can protect yourself against fraud
Nationwide and the National Insurance Crime Bureau suggest a few simple steps to increase your insurance fraud protection:
- Don't tailgate. Criminals sometimes take advantage of tailgating to stage a collision.
- Call the police to report any accident, and obtain a police report with the officer's name – even if there's only minor damage. This makes it harder for criminals to intentionally damage a car after the fact to try to collect a larger claim.
- Use a disposable camera or camera phone to document any accident damage and the number of passengers in other vehicles.
- Record the details of the accident, including names, addresses, license plate and driver's license numbers, witnesses and anything else that may be important.
- Avoid people who suddenly appear at an accident scene and try to direct you to doctors and attorneys.
- Be wary of physicians who insist you file a personal injury claim after an accident, especially if you're not hurt.
- Report the accident to your insurance company as soon as possible – even if you aren't at fault.
…And how you can help in the fight
If you know or suspect someone is committing insurance fraud, speak up. Contact our anonymous fraud hotline at 1-800-4RIPOFF (1-800-474-7633) or email us at firstname.lastname@example.org.
Learn more about insurance fraud
Nationwide is a charter member of the Coalition Against Insurance Fraud, a national advocacy organization of consumer groups, public interest organizations, government agencies and insurers. For more information about insurance fraud and how to protect yourself, visit insurancefraud.org.