Claims at Nationwide

If you’re looking for a career that offers interesting challenges every day and helps people restore what’s most important to them, consider becoming a claims associate at Nationwide.

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Nationwide’s claims associates thrive on providing the very best service and building lasting, successful relationships with our customers. If you are confident, curious, driven to learn and grow, and have a desire to help people when they need it most, we want to know more about you!

Explore Claims careers at Nationwide

Nationwide’s claims associates process all claims submitted by policyholders for personal, commercial, life and specialty insurance.

Personal Lines

Nationwide protects customers' vehicles, property, pets and events. We exist to provide peace of mind and protection to our members — and it takes people like you to bring our mission and vision to life.

National Catastrophe Teams

Service levels during a catastrophic event require flexibility, extended working hours and variable working conditions. NATCAT is a critical link to fulfilling our commitment to both internal and external customers.


Dealing with the death of a loved one is never easy. At Nationwide, we do everything we can to make the claims process less stressful for the bereaved.

Commercial Lines

Claims — just like our customers' businesses — are unique. We know that if they have a claim, not every situation is the same. To help them and their business get back to business as soon as possible, they have access to tools, resources and a team of experts.

Excess & Surplus/Specialty

Our E&S segment provides coverage for risks that is generally not available within the admitted market, while our Specialty segment covers highly specialized and emerging risks that require deep expertise and/or significant capacity.

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We are proud to employ both veterans and military spouses here at Nationwide.