Digital product management & innovation
In partnership with Nationwide Financial and Property & Casualty, we collaborate to find meaningful solutions that enhance and extend our current business line offerings and strategies
This is enabled through the creation of new products, services and experiences, including new business opportunities and capabilities, as well as digitization of existing products or services, in service to our customers and associates
Enterprise innovation
We identify and develop new opportunities intended to disrupt the insurance and financial services industry in evergreen domains like digital businesses, home, and health and finances
Within these domains, our team works to create, design and launch new products, experiences and businesses that add value for our customers, deepen customer relationships and acquire new customers
Enterprise omni-channel product management
We partner across the enterprise to improve the customer and associate experience throughout telephony, texting, assisted channels, and omnichannel capabilities
We deliver journey enablers and capabilities to further our customer journey-centric strategy through assisted (non-digital) and unassisted (self-service digital) solutions; we also manage digital product management practices