Coronavirus FAQs for Travelers

Cancellation for concern or fear of travel associated with sickness, epidemic or pandemic, including the Coronavirus, is not generally covered, unless you have a plan that includes Cancel for Any Reason (CFAR) coverage and meet the coverage requirements and limits.

Please check with your travel provider as a first step to see if you can reschedule your trip without incurring cancellation fees. Many airlines are proactively canceling flights and many cruise operators have canceled operations. Other travel providers and tour operators are proactively suspending operations as well.

If you postpone your trip due to the Coronavirus, Nationwide will allow your current insurance policy to extend to those new trip dates, provided:

• The new trip dates are no more than 18 months from the original trip dates and no more than 24 months from the original plan effective date.
• Additional premium, if needed based on the new or postponed trip, will be collected. Premium will not be reduced or refunded if the premium for the new or postponed trip is less than the original trip premium.

If you become ill with the Coronavirus prior to your departure and after your effective date, you may be eligible for coverage under your Trip Cancellation benefits. The claim will require a confirmed diagnosis from a physician with proof of illness that states you are medically unable to travel at the time of departure.

If you become ill with the Coronavirus while on your trip, you may be covered for Medical Expense and Trip Interruption benefits with a confirmed diagnosis including proof of illness from a doctor. Please review your specific policy for the details.

If a Traveler is quarantined while on their trip due to the Coronavirus, their travel insurance policy will continue to be in effect during their quarantine.

Medically imposed quarantine by a physician may be a covered reason for cancellation or trip interruption benefits. Please refer to your specific plan for the description of the limits and coverage.