You can go paperless at 

There’s no cost to switch to paperless delivery, and you may even qualify for a discount on your next bill.

Digital documents are easier to manage than paper.

We send you emails when your bills and other important documents are available to view online. We’ll do the same for your annuity, life insurance or retirement plan accounts. That way, everything Nationwide®-related is easy to find and at your fingertips 24/7.

Learn how to switch to paperless billing and documents

How to get paperless billing and documents

Log in to your account

Go to the My Profile tab and click Preferences

Edit and save your preferences to receive digital documents

Take us with you wherever you go

With the Nationwide Mobile app on your phone, you can pay bills, and access policy documents and ID cards from anywhere.

QR code

Scan the code with your phone’s camera or click here to download the app.

Paperless documents FAQs

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No, going paperless with Nationwide is free.

Yes. As long as you’ve provided us with a valid email address, you'll get an email notification when new policy documents such as ID cards, declarations pages and other notifications are available online.

For home and auto insurance, when you sign up for paperless billing you can choose to receive an email reminder 3 days before your bill is due. Nationwide also offers recurring payment options to automatically debit your bank account or bank card.

Note: You will not receive an email reminder if you sign up for recurring payments; however, you will get a draft email reminder.

For home and auto insurance, we’ll email you an electronic receipt each time you make a payment.

You can always switch back to paper statements and/or billing if you change your mind. Follow these steps to change your paperless preferences:

  • Log in to your account at nationwide.com
  • Go to the My Profile tab, select Preferences
  • Edit your document preferences to switch back to paper

Yes. Sign up whenever you like.

If you have a Nationwide annuity, life insurance policy or a retirement account, you may be able to receive certain notices from us electronically. For most types of financial accounts, we are able to send an email when your documents are available online.

We're continually working to offer you more document delivery options. Unfortunately, not all accounts and policies are available for electronic document delivery at this time. For any ineligible accounts, you'll continue to receive your policy, billing and account statements by mail.

You'll need Adobe Acrobat Reader to view files in PDF format. You may already have the software on your computer. If not, you can download a free copy at the Adobe website.

You can use Adobe Acrobat Reader to view, save or print documents. Your documents are available online for at least 15 months.

Your username and password protect your online account. We also use a Secure Sockets Layer (SSL), which keeps all information confidential. For more information, read our privacy policy.

Nationwide has a strict privacy policy and does not sell your information to third parties.