"5 steps to the best deal." Consumer Reports 79, no. 4 (April 2014): 26-27. Academic Search Complete, EBSCOhost (accessed June 19, 2015).
 Interview with car salesperson with over twenty years’ experience selling Fords, Chevrolets, and Oldsmobiles at a leading Ohio dealership. Interview subject requested confidentiality, July 8th, 2015.
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