Nationwide’s On Your Side Auto Repair Network®

Consider this scenario: You’re a Nationwide® customer who’s gotten into a car accident and you need to get your vehicle repaired. You’re looking for an easy, seamless claims process with a trusted auto repair shop. You’re not sure who to contact or how the process works.

Good news — Nationwide’s On Your Side Auto Repair Network® is built for moments just like this

What is the Nationwide On Your Side Auto Repair Network?

Our auto repair network consists of prequalified mechanic shops that Nationwide customers can use once an auto claim is filed. You can have confidence when you use a repair facility from our recommended repair network. They have the proper equipment, training and certifications to make your repairs and will work to make the claims process easy and seamless.

How to use Nationwide’s auto repair network

It’s easy to get started. The auto repair claims process doesn’t have to be overwhelming. We’ve made it simple and efficient. Here’s how it works:


1. Simply file your claim
2. Find a repair shop through our network

3. Schedule an appointment and drop off the vehicle

4. Get back on the road

Work performed at an On Your Side Auto Repair Center includes a guarantee on the workmanship of the appraised and completed repairs for as long as you own or lease your vehicle. Also, replacement of any defective alternative parts identified on an appraisal and used in a covered repair are guaranteed for as long as you own or lease your vehicle.  

Insurance terms, definitions and explanations are intended for informational purposes only and do not in any way replace or modify the definitions and information contained in individual insurance contracts, policies or declarations pages, which are controlling. Such terms and availability may vary by state, and exclusions may apply.

On Your Side Auto Repair Network is a service mark of Nationwide Mutual Insurance Company.