Our goal is to get your life back on track with as little stress and hassle as possible. You can check your claim’s status and get updates at any time using Claims Tracker. We’ll keep you informed throughout the process.
Log in to see the status of your claim anytime, including inspection details or payment summaries. If you have anything to share with us, including photos and documents, you can upload it or contact your claims associate any time after you’ve submitted the claim.
If your policy includes towing and labor coverage, contact the service provider of your choice and Nationwide will reimburse you up to your policy limit, upon coverage review.
Rental car reimbursement helps pay for a rental if your vehicle can’t be driven due to a covered collision or comprehensive insurance claim. Without rental reimbursement, you run the risk of having to pay for the rental yourself.
 Guarantee covers replacement of any defective alternative parts identified on appraisal and used in repair for as long as you own or lease your repaired vehicle. Also, work performed at an On Your Side® Auto Repair Center includes a guarantee on the workmanship of the appraised and completed repairs for as long as you own or lease your vehicle.
Each claim is handled on the basis of its individual facts and circumstances, in accordance with policy language, including applicable exclusions, conditions and limitations, as well as applicable controlling law.