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The Nationwide® Annuity and Life CARE Team

The death of a loved one is difficult in so many ways. We understand that, and our Annuity and Life CARE Team is here to make it a little easier wherever we can. That begins with your annuity death benefit or life insurance claim, and we’ve created a checklist to help you gather the information you’ll need.

Download our CARE Claims Checklist for beneficiaries (PDF)

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Please send us a copy of the death certificate.

In addition to completing your annuity death benefit or life insurance claim, please also send us a copy of the death certificate, which is standard documentation for this type of claim:

  • The death certificate is issued by an authorized government agency, such as a county health department or local vital statistics office
  • The funeral home director may be able to help by getting a copy for you

Wondering how long it takes to hear from us?

Once you file a claim, you can expect to hear from a Nationwide CARE Team representative within 3 business days.

Who can submit a claim?

  • Beneficiaries
  • Family members
  • Funeral homes
  • Agents
  • Executors
  • Trustees
  • Family attorneys
Have any questions about your investment options?
Call 1-844-457-7982 or talk to your financial professional.