Towing insurance

If your policy includes towing and labor coverage, you can get towing or emergency roadside service if you need it. Contact the service provider of your choice, and Nationwide will reimburse you up to your policy limit, upon coverage review.

What you can claim for towing and labor coverage

While towing and reimbursement coverage usually comes with the comprehensive coverage part of your policy, it’s a good idea to speak to an agent and double check before you find yourself in need of a tow. For an additional fee included in your premium, towing and labor coverage may provide reimbursement for services such as:

  • Towing expenses from where your car broke down
  • Labor expenses for repairs where the breakdown occurred
  • Lockout service
  • Fuel/Oil delivery
  • Loaned battery
  • Tire change

To request auto towing insurance reimbursement

  1. Attach the following to your towing or roadside service bill:
    • Your name
    • Vehicle year, make and model
    • Home address
    • Phone number
    • Policy number

  2. Mail the information and bill to:
    Nationwide Claim Services
    PO Box 182068
    Columbus, OH 43218-2068

    Email: tow@nationwide.com
    Fax: 1-866-201-2423
    Phone: 1-800-421-3535
Do you have Roadside Assistance?
If you haven’t had your vehicle towed, call us at 1-800-421-3535.

Each claim is handled on the basis of its individual facts and circumstances, in accordance with policy language, including applicable exclusions, conditions and limitations, as well as applicable controlling law.

Insurance terms and definitions are intended for informational purposes only and may vary in their applicability from state to state. The provided terms and definitions do not in any way replace or otherwise alter the definitions and information contained in individual insurance policies.