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Help Center

How can we help you today?
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New home?

For property policies, contact your agent who will write a new homeowners policy. Your agent's information can be found on your policy declaration page, ID card and billing statement.

For auto policies, most address changes can be done online.

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Pet account management

Log in to update account information and manage your account online.

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Contact preferences

Log in to update contact preferences for most policies and accounts.

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Life insurance and annuity death benefit

File a life or annuity claim or call 1-800-848-6331.

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Auto and property claims

File or check on the status of your claim.

File a claimTrack a claim

Pet claim

Log in to your online account to submit or check on a pet insurance claim.

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Suppliers

Learn more about becoming a supplier to Nationwide. Current suppliers can get contact information for invoices, payments and other questions.

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Partner with us

Become a Nationwide appointed agent.

Get appointed with us

Nationwide careers

Seek a great culture. Find a community.

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Partners

Learn more about the organizations and events we sponsor before applying.

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Insurance ID cards

Do a quick search by phone or policy number to view or print your ID card.

Use the mobile app to access your ID card.

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Pet insurance forms

Download claim and policy forms anytime by visiting petinsurance.com/forms.

Get pet forms

Life insurance forms and applications

Get forms for making account updates, application requests and more.

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Username or password

Provide your last name, date of birth and ZIP code to reset your credentials.

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Online account access

Get convenient, secure access to your insurance policies and billing details.

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Technical support

Web support: 1-877-304-1065

Annuity & life tech support: 1-888-867-5175

Pet inquiries & pet web support: 1-855-331-2832

Retirement plans tech support: 1-800-772-2182

Vehicle or property payments

Pay without logging in, use the mobile app or contact your agent. Your agent's information can be found on your policy declaration page, auto ID card and billing statement.

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Premium increase

Log in to your account then select "Billing Details" to view your billing timeline.

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Automatic payments

Log in to your account and go to “Payment Preferences” to set up automatic payments.

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Coverage updates

Log in to your account or contact your agent to make changes to your insurance. Your agent's information can be found on your policy declaration page, auto ID card and billing statement.

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Policy cancellation

Contact your agent to cancel your insurance. Your agent's information can be found on your policy declaration page, auto ID card and billing statement.

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Drivers and vehicles

Log in to your account or use our mobile app (iPhone or Android) to add or remove drivers or vehicles.

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Beneficiaries

Log in to your account to update beneficiary information.

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Coverage changes

You can log in to your account or contact your agent to make changes to your insurance. Your agent's information can be found on your policy declaration page, ID card and billing statement.

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Auto claims

File or check on your auto claim.

Broken windshield? File a glass claim.

File a claimTrack a claim

On Your Side Auto Repair Network®

Search our network for shops that are pre-screened and pre-qualified for the highest level of service.

Find a repair shop

Roadside Assistance

Call 1-800-421-3535 or get help online 

Harleysville: 1-855-399-5608 

Private Client: 1-866-653-6602

For towing & labor reimbursement: Email your name, phone number, home address, vehicle year, make & model, policy number and receipt(s) to tow@nationwide.com.

Request Roadside Assistance

Insurance ID cards

Do a quick search by phone or policy number to view or print your ID card. Use the mobile app to access your ID card.

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Account management

Log in to manage your profile and preferences.

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Policy cancellation

You'll need to contact your agent to cancel your insurance. We're unable to cancel via email or online. Your agent's information can be found on your policy declaration page, ID card and billing statement.

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Payments

Pay without logging in, use the mobile app or contact your agent. Your agent's information can be found on your policy declaration page, ID card and billing statement.

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Discount

Check your SmartRide or SmartMiles discount.

SmartRideSmartMiles

Coverage changes

Contact your agent to make changes to your insurance. Your agent's information can be found on your policy declaration page and billing statement.

Find an agent

Property claims

File or check on your home, renters or condo claim.

File a claimTrack a claim

Agent search

Search for agents near you by name or location. If you already have an agent, their contact information can be found on your policy declaration page and billing statement.

Find an agent

Account management

Log in to manage your profile and preferences.

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Policy cancellation

You'll need to contact your agent to cancel your insurance. We're unable to cancel via email or online. Your agent's information can be found on your policy declaration page and billing statement.

Find an agent

Payments

Pay without logging in, use the mobile app or contact your agent. Your agent's information can be found on your policy declaration page and billing statement.

Pay nowDownload app

Forms

Get forms for account updates, withdrawal requests and beneficiary changes. You can also log in to access some forms. Don't see a form you need? Call your financial professional or 1-800-848-6331.

Go to formsLog in

Application or quote request

To apply for a new life policy or request a quote, you can speak to a life insurance specialist 1-866-207-9160.

If you are looking for a term life quote or to apply for a term life policy, you can request one online.

Request term life quoteApply for term life

Policy cancellation

Contact your agent or call 1-800-848-6331 to cancel. We're unable to cancel by email or online.

Find an agent

Life insurance claims

We are here for you during this stressful time. You can file an online claim if you know the policy number and insured information. If you aren't sure of the policy number, you can submit a search for a policy. And as always, we are available to assist you at 1-800-848-6331.

File a claimSearch for policy

Investment professional

Find an investment professional or talk with one of our life insurance specialists today at 1-855-529-2729.

Find an investment professionalGet tips on choosing

Life insurance policy premium

Log in to make a one-time premium payment or set up a recurring payment to ensure payments are always made on time. You can also check if you have a policy that can pay through our quick pay process​.

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Update your contact information

Log in to update your address, email and phone number on your account.​

If you have not registered for an online account, register today to benefit from 24/7 access to your account and much more.

Log inRegister for online account

Beneficiaries

Add or edit a beneficiary on your account through our easy, online guided process by logging into your account.

Log inRegister for online account

Claim and policy forms

Download claim and policy forms anytime by visiting petinsurance.com/forms.

Get forms

New or existing quotes

For questions about a quote, call us weekdays from 5 a.m. - 7 p.m. PT or Saturdays from 7 a.m. - 3:30 p.m. PT at 1-800-872-7387.

Get a quote

Pet coverage

See what’s covered in your policy documents at my.petinsurance.com.

For questions about your current coverage, call our Member Care team weekdays from 5 a.m. - 7 p.m. PT or Saturdays from 7 a.m. - 3:30 p.m. PT at 1-888-341-0789.

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HR professionals and brokers

Get information about pet insurance as a voluntary benefit and more. We're also available weekdays from 8 a.m. - 5 p.m. PT at 1-855-874-4944.

Go to benefits

Policy cancellation

To cancel your pet’s policy, log in to your my.petinsurnace.com account. Go to your pet’s page on the main menu, then click on the “Manage policy” link.

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Account management

Log in to update account or payment information, and manage your account and payments online.

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Pet insurance payment

Log in to make a payment or update your payment information.

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Pet claims

Log in to submit or check on your pet insurance claim.

Without logging in, you can download claim forms to print and send in.

Submit a claimDownload forms

Motorcycles, scooters and more

Call 1-800-421-3535 to file or check on your powersport claim.

Agent search

Search for agents near you by name or location. If you already have an agent, their contact information can be found on your policy declaration page, ID card and billing statement.

Find an agent

Motorcycles, scooters and more

Get a quote for your motorcycle, scooter, ATV or snowmobile.

Get a quote

Payments

Pay without logging in or call 1-877-669-6877 to make a payment in our automated system.

Pay now

Documents

You can log in to your account or contact your agent to view your documents. Your agent's information can be found on your policy declaration page, ID card and billing statement.

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Policy details

You can log in to your account or contact your agent to view your policy details. Your agent's information can be found on your policy declaration page, ID card and billing statement.

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Claims

We offer several ways to file a claim:

  • Call 1-800-228-6700 or contact your Nationwide commercial insurance agent​
  • Log in to your account
  • Fax completed claim forms to 1-800-842-1482 or email them to newclaim@nationwide.com

Log inGet claim forms

Username or password

Provide your last name, date of birth and ZIP code to reset your credentials.

Reset login

Claims

Report your claim by email or call 1-800-423-7675, option 1.

File a claim

Agent search

Find a wholesale general agent near you who understands excess and surplus insurance.

Find an agent

Overview

See why organizations of all sizes work with Nationwide E&S.

Get an overview

Claims

Please have the following information ready to submit your claim.

  • Policy number or insured’s name
  • Date and time the loss occurred
  • Location of the loss (city, state and county)
  • Names and phone numbers of persons involved
  • Description of the loss, including any injuries
  • Vehicle make, model, year and VIN (for an auto accident claim)

Log inFile a claim

Agent search

Find a farm agent.

Find a farm agent

Username or password

Provide your last name, date of birth and ZIP code to reset your credentials.

Reset login

Premium changes

For questions about your policy or to make changes, please contact your farm agent or call 1-800-418-3188.

Find a farm agent

Claims

Call 1-888-275-7992 or email us at mlsreportaloss@nationwide.com to report your claim.

Contact

Contact a member of our team who understands management liability and specialty insurance.

Contact us

Overview

Our Management Liability and Specialty team provides industry expertise with our financial strength and stability. We are committed to teaming with our clients to deliver superior risk management solutions.

Get an overview

Coverage changes

Log in to your account, contact your agent or call 1-888-508-8622 to make changes to your insurance.

Log inFind an agent

Business claims

Log in to file or check on your business insurance claim.

Need to file a Harleysville claim? Visit the Harleysville claims page.

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Agent search

Search for agents near you by name or location.

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Insurance ID cards

View or print your ID card.

View ID card

Account management

Log in to manage your profile and preferences.

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Account management

With online access, you can view or pay a bill, file or check on a claim or review your policy.

For questions about your policy or to make changes, please contact your farm agent or call 1-800-418-3188.

Log inFind a farm agent

Policy cancellation

Contact your agent or call 1-888-508-8622 to cancel your insurance.

Find an agent

Payments

Pay your business insurance bill without logging in or by phone weekdays 7 a.m. – 7 p.m. CT/ 8 a.m. – 8 p.m. ET at 1-888-508-8622.

Log inPay without logging in

Overview

Nationwide Surety has a 50-state capacity and a flexible, multi-tiered rating plan. We are the source for comprehensive surety bond solutions for small, medium and large contractors and companies.

Get an overview

Contacts

Contact a member of our team who understands surety bonds.

Contact us

Claims

Claim notices should be sent via email to bondclaims@nationwide.com or via mail to the address below to the attention of the Surety Claims Manager.

All other notices should be sent via email to bondcomm@nationwide.com or via mail to the address below to the attention of the Surety Underwriting Department.

Nationwide Mutual Insurance Company
Attention: Surety Claims
1100 Locust St., Dept. 2006
Des Moines, IA 50391-2006

1-866-387-0457

Agent search

Want to access a Nationwide appointed agent?

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Name change

Call us for help with changing your name.

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Online access

Register for online account access to benefit from 24/7 access to your account and much more.

Register for online account

Account access

Unable to log in? Reset your username or password or call us for assistance.

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Address change

You can log in to update contact preferences for most policies and accounts, or call us for help.

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Beneficiaries

You can log in to your account to update or add beneficiary information.

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Statements, confirmations and tax forms ​

Get account statements, confirmations and tax forms in your Document Center by logging into your account.​

Log in​Register for online account​

Beneficiaries​

You can add or edit a beneficiary through our easy, online guided process by logging into your account.​

Log in​Register for online account​

Annuity claim

We are here for you during this stressful time. You can file a claim online if you know your contract information. If you aren't sure of the contract number, you can submit a search for a contract online. And as always, we are available to assist you at 1-800-848-6331.

File a claimSearch for contract

We offer free access to a team of specialists who are here to help with your unique financial needs. Call 1-855-529-2729​.

Find a financial professional​​

Allocation changes and fund exchanges

Submit allocation changes and fund exchanges online for your variable annuity. Log into your account and navigate to Manage My Funds.

For indexed annuities, call 1-800-848-6331.

Log in​Register for online account​

Contact details and paperless delivery​

Log in to update your address, email and phone number as well as sign up for paperless delivery of account documents.

Need an account? Register today to benefit from 24/7 access to your account and much more.​

Log in​Register for online account​

Death claim form​

You can file a claim online for an annuity or life policy if you know your contract or policy information. If you aren't sure of the contract number, you can submit a search for a contract online. And as always, we are available to assist you at 1-800-848-6331.​

File a Claim ​​Seach for contract or policy ​

Tax documents

Log in to access your current tax documents. Please contact us if you can't find a tax document but feel you should have received one.

Taxable events may include withdrawals, disbursements or surrenders. Form 5498s are available end of May.

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Tax form correction

Contact us for help with questions about tax documents.

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Forms and documents

You can access some forms by logging in. If you don't see the form you need, please call us.

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Documents

You can log in to your account to upload some documents. For other documents, you’ll need to contact us for instructions on how to submit a particular document.

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Statements​

Please log in to view your account statements.​

Log in

Forms

Get forms for account updates, withdrawal requests and beneficiary changes. You can also log in to access some forms. Don't see a form you need? Call your financial professional or 1-800-848-6331.

Go to formsLog in

Application or quote request

To apply for a new life policy or request a quote, you can speak to a life insurance specialist 1-866-207-9160.

If you are looking for a term life quote or to apply for a term life policy, you can request one online.

Request term life quoteApply for term life

Policy cancellation

Contact your agent or call 1-800-848-6331 to cancel. We're unable to cancel via email or online.

Find an agent

Life insurance claims

We are here for you during this stressful time. You can file an online claim if you know the policy number and insured information. If you aren't sure of the policy number, you can submit a search for a policy. And as always, we are available to assist you at 1-800-848-6331.

File a claimSearch for policy

Financial professional

Find a financial professional or talk with one of our life insurance specialists today at 1-855-529-2729.

Find a financial professionalGet tips on choosing

Life insurance policy premium

Log in to make a one-time premium payment or set up a recurring payment to ensure payments are always made on time. You can also check if you have a policy that can pay through our quick pay process​.

Log inCheck quick pay option

Contact information

Log in to update your address, email and phone number on your account.​ If you have not registered for an online account, register today to benefit from 24/7 access to your account and much more.

Log inRegister for online account

Beneficiaries

Add or edit a beneficiary on your account through our easy, online guided process by logging into your account.

Log inRegister for online account

Contributions

To change your contribution for a financial account, please call us to learn more.

Call us

Beneficiaries

Log in to your account to update beneficiary information.

Log in

Withdrawals

Please call us and we can help.

Call us

Policy cancellation

Please contact us for help closing a financial account.

Call us

Contributions

There are a few things that determine if you can add money to your account. Please call us and we can help you.

Call us

Contributions

To change your contribution for a financial account, please call us to learn more.

Call us

Payments

For questions about payments from financial products, please call us.

Call us

Payments

Starting payments from a financial product may involve paperwork. Please call us to verify your eligibility and get things started.

Call us

401(k), 403(b) or 457 deferred comp

Already enrolled in your employer's retirement plan and have an online account set up? Log in to access and manage your account. You can search by state to find your employer’s 457(b) plan.

401(k) or 403(b) plans457(b) deferred comp plans

Online account access

Already enrolled in your employer's retirement plan but still need an online account? Set up an online account for your 401(k), 403(b) or 457(b) deferred comp plan. You can search by state to find your employer’s 457(b) plan.

401(k) or 403(b) plans457(b) deferred comp plans

Retirement saving

Learn more about your employer's retirement plan and enroll to start saving. Some plans let you enroll online, while others may have you send a form.

For 401(k) and 403(b) plans, you’ll need your case number, Social Security Number and date of birth. For 457(b) plans, you can search by state to find your employer’s 457(b) plan.

EnrollFind your employer's 457(b) plan

401(k), 403(b) or 457 deferred comp

Access retirement plan forms for your 401(k), 403(b) or 457(b) deferred comp plan. You can search by state to find your employer’s 457(b) plan.

401(k) or 403(b) forms457(b) deferred comp plans

Status update

Please call us and we can help.

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Rollover process

The process is different depending on your account details. Please call us to learn more.

Call us

Withdrawals or loans

You may be able to take a withdrawal or loan from a financial account. Your options may depend on your account type. Please call us and we can help.

Call us

Nationwide Securities, LLC

Nationwide Securities, LLC (NSLLC) is a Registered Investment Advisor and Brokerage Firm. Contact a member of our team who understands your investment needs at 1-888-753-7364 or by email NSLLCFAX@nationwide.com.

Call us

ProvConnect

Get information about legacy Provident policies.

Go to ProvConnect

BrokerCheck

Check the background of Nationwide Securities, LLC on FINRA's website.

Use Brokercheck

Tools and resources

View and download brochures, agreements, communications and more.

Go to tools & resources

Need roadside assistance?

Get in touch

Contact us anytime via chat, email or phone.

Expertise when you need it.

Text us

Call 1-877-669-6877 for insurance help. Call 1-800-848-6331 for investment/ financial help.

Call us

We’ll resolve your issue within three business days.

Email us
Have feedback or a complaint? Let us know the issue and we’ll get back to you within 48 hours.

Connect with us to quickly verify insurance and update loan-related information.

Explore how we create positive interactions with people before applying.

Learn more about becoming a supplier to Nationwide.

Call our Fraud Helpline at 1-800-474-7633 or email us to report fraud suspicions.